My name is Mike, I live in Brampton, Ontario, and I too have been receiving phone calls from this company, which as far as I can tell is called MCS (Mutual Consolidated Savings). They are located in Tacoma Washington, but appear to be affiliated with other similarly annoying companies. Their web site is:
www.mcsprograms.com/products.html
Phone numbers that are definitely associated with this company are: 323-429-7525, 1 877-891-1348, and 1 800-943-3250.
Like many of you, I received unsolicited calls from this company wanting to lower my credit card interest rates, by way of a recording. When you press the button and someone answers, and you tell that person not to call, they hang up. Here’s how you get them to stop calling:
They operate an office which is open 9am to 5 pm (Pacific Time), Monday to Thursday, and 9 am to 11 am on Fridays. During these times, they do answer the 1 800-943-3250 number which is where you can have some fun. It looks like they only have one phone operator on this line, and she will likely put you on hold at first. I just hang up and repeatedly call them. I was put through to their compliance officer who identified himself as Chris. Chris is obviously the owner of the company, and you can hear his voice on the recording when you call 1 877-891-1348. I told Chris that if I received one more call, I would call his office during business hours 100 times for the first call, and double that number for every subsequent call received. They did call, and so I annoyed them for about two hours a few days ago, each time telling Chris or whoever answered the call what my phone number was, and that I was phoning to remind them that the calls received from them were unwelcome. Chris lost it. It was quite entertaining really. The last time I called, he told me that he had phoned Bell Canada to complain (and provided me with a bogus tracking number), and that he had reported the matter to # 18 Division, Toronto Police. The fact that the Toronto Police Service doesn't have a # 18 Division, and that I live in Brampton and not Toronto I think was lost on poor Chris. Also, since the intent is to have him stop calling me, there is no criminal offence associated with this (not that he could do anything about it anyway, because it is a summary offence in Canada, and nobody is going to do anything about it.). The legislation is contained in section 372 of the Criminal Code if you are worried about it, which is pasted at the end of this post. In summary, phone this company repeatedly at 1 800-943-3250 during business hours, remind them that the calls are unwelcome, tie up their phone lines for a couple hours, and two things will happen: the calls will stop, and you will exact a little revenge. It is immensely satisfying.. Oh, by the way: tell Chris that I referred you. I am sure he will remember the name.
(3) Every one who, without lawful excuse and with intent to harass any person, makes or causes to be made repeated telephone calls to that person is guilty of an offence punishable on summary conviction.
