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Il Prof Schmidhuber, crea robot più intelligenti - di lui http://ift.tt/2DeygDy
Doug Stein, Senior Director of Financial Services at Nexidia, discusses with Mark Tabs how Advanced Compliance Management, Nexidia Interaction Analytics’ newest feature, is able to quickly search and index audio in legal and regulatory environment. The Advanced Compliance Management feature utilizes Nexidia’s Neural Phonetic Speech Analytics™ to allow companies to become more proactive in compliance issue resolution and avoidance.
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As audio becomes an accepted and vital form of evidence in the legal field, it is important that firms find faster and more efficient ways of processing the information. Jeff Schlueter, Vice President of Nexidia’s legal market, discusses the advantages of Audio Discovery in the legal field. Utilizing Nexidia’s Neural Phonetic Speech Analytics™ engine, Audio Discovery is allowing firms to search across a vast amount of audio in a timely and accurate fashion. Schlueter also discusses the evolution of Audio Discovery and Neural Phonetic Speech Analytics™ into different fields, including contact centers and insurance.
Future Banking presents: The Ultimate Contact Centre
Banks and financial service firms especially, are looking closer at their customer service, and how to effectively enhance the customer experience in the most cost-effective way possible. In the third part of “The Ultimate Contact Centre” series, we team up with Future Banking to explore the impact that interaction analytics is having on the whole contact centre experience and ultimately the effect this has on the customer. It also delves into the influence social media is having within the contact centre, with commentary from other companies such as Avaya, RBS, Nationwide, Altitude and Standard Life too.
Nexidia QC v2.3 features caption retiming and expanded support for international formats and languages
Nexidia QC v2.3 features caption retiming and expanded support for international formats and languages
Nexidia, developer of dialogue and audio analysis products and technologies for optimizing audio and video media, today announced Nexidia QC(TM) v2.3, the latest release of its software tool for automating quality control of closed captions, video description, and languages for broadcast and IP workflows. Nexidia QC v2.3 adds caption retiming, additional caption formats, and more languages to…
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