How much more often would you reach out in kindness if you knew how much good you could actually do?
Mistakenly fearing that meaningful conversations would go poorly can keep us from creating the strongest connections. Our pessimism extends beyond conversation. Asking for help, performing an act of kindness, giving someone a compliment, expressing your gratitude, or calling an old friend to reconnect is more favorably received than those who are reaching out expect. How much more often would you reach out in kindness if you knew how much good you could actually do?
— Nicholas Epley, from "The Science of Talking to Strangers - People are too pessimistic about how others will respond when they reach out to connect with them" (wsj.com, May 29, 2026)














