Semi-Rant about Genshin Dolls + GOM-ing in general
First of all, I would like to preface this rant with the fact that this is just how C+I feel and this may not be the same case for all GOMs.
We started our twt page in Feb 2020 so literally right before the world was impacted by COVID. Back then due to the situation and the delay in shipping our goods did not arrive in time some EMS packages took 3+ months to arrive. We told our joiners in advance that these cases may occur and they were very understanding of the fact which as new GOMs we were super thankful for.
There is a shipping crisis right now and even my company's goods are stuck in customs for months at a time. So we would like to ask that as joiners to be please be understanding of this. If you're not okay with waiting for your Genshin Dolls - we would be more than happy to just refund you and you'll be free of us. Threatening us while on anon with charging back on our paypal is such a low move. This will affect other joiners not just yourself so please be understanding and don't impact other ppl with your actions.
This now brings the question of the Dolls in particular. Dolls take approx 9 months to produce and then additional time to ship out and we stated that if you were not okay with waiting for the babies to be born and for them to arrive to us then please do not join our GO. There were other GOMs who are focused on dolls that you could have joined with - we're also not a Doll GOM we only opened for some because we were either fans of the artist or of the game. We also choose a slower method to ship dolls over as it is much more friendly on the wallet than shipping via DHL. (Think $700 vs $3,000 which option would you prefer)
Personally, C+I are working full time jobs and we do this in our free time. We also need to take breaks sometimes and meet up with friends. We spend time outside of work + most weekends packing. We also put our own money into shipping both C+I have $15K tied up in shipping so far of course we want to get our money back as soon as possible. Also, we ship out goods two months in advance, it's really not up to us as most of our B17+18 is still stuck in customs. We can push our warehouse to inquire about the status but outside of that we really can't do much else.
GOMs are people with lives. We're not Amazon we can't afford to hire people to ship things for us or offer two day shipping, we're only two people with limited space. There's no heating in Christy garage or my basement so Christy has been packing in the cold since November and I'm spending all my free time downstairs in my basement sanitizing the genshin dolls and letting them air out. So we're asking you guys to not take our efforts for granted as it's been super draining for us doing this whole GO for these dolls. On top of that, we don't make any profit on our GOs so if we're missing any items we use our Ko-Fi money to buy the missing quantity. This isn't us asking for pity or anything but this is the reality behind running a GOM page.
We would like to end this rant with a huge thank you to our regular joiners for joining our GOs and supporting us for the past two years :D we really couldn't have made this far without you guys <3 for the sake of our sanity and the growth of joiners we've had - i think it's best that we only open our future GOs to our regular joiners going forward ; 3 ; we may reopen to new joiners in the future but for now I think this is the best decision for us going forward.
With Love,
Christy and Jenn
