after you receive a payment for a commission or whatever, these two options will appear under the payment
you hit Add Tracking Info and itll take you to this screen
then you just select “order processed” in that Order Status dropdown, and it’ll auto-select the “tracking information not required” check and then you don’t have to add a tracking number or a shipping service. then you hit submit and its all good
im pretty sure you Have to do this so paypal doesnt fuck your shit, so just make sure u do that
UPDATE (As of 4/1/2017): Paypal is now implementing the option to receive tips from your customers.
If you take commissions and use Paypal for charging your clients, I suggest trying out Paypal Invoice. I started using it and thought it’s a neat and simple way to make transactions.
IMPORTANT NOTE: Setting up a paypal invoice is free, in a sense that you don’t have to pay anything beforehand. However, a small amount will be deducted from your client’s payment because of Paypal fees. This means that you don’t get the payment in full because of the fee.
You can calculate how much the fee is by using this site. Since I’m from Philippines, the fee will be 4.4% + $0.30, which is higher compared to the standard fee in US.
It’s up to you but I suggest that you add this small fee when charging your clients to get the payment in full. I’ll tell you how later.
I also added a little guide on what to do after you receive the payment, so you can stop worrying about shipping issues and tracking info. It’s on the second part down at the bottom.
It’s very long so I put it under a Read more. :)
I. CREATING AN INVOICE
1. Go to the Paypal Invoice page: https://www.paypal.com/invoice/ (bookmark this link for easier access!)
2. Create new invoice
3. Leave the default template. Add your logo if you have one. Edit business info if needed.
4. Skip the Invoice number, Invoice date, and Reference. For Due Date, choose the appropriate date for the payment. (I usually pick “No Due Date”)
5. Enter the email address of your client to be billed. This does not have to be the paypal address.
6. Look along the “Customize” bar and then click “Add/remove detail.” There will be checked boxes by default. Uncheck Tax, Invoice discount, and Shipping. Check Custom amount as you will use this for charging the extra paypal fee.
7. Check if the currency is right. Enter the Item name. Enter the detailed description, if there’s any. Keep your terms vague like “commission”, “illustration”, etc. since unnecessary words might cause you trouble. Below the subtotal, you’ll see additional boxes. This is where you can add the Paypal fee. Calculate the fee (using this) and enter it on the box.
If you allow partial payments, you can check the box beside the “Allow partial payment” option, then enter the amount.
8. You can also add a note to the recipient. You can keep it simple like “Thank you for your business” or add a different message like in my example below.
The terms and conditions is VERY important so better take advantage of this. If you’re a digital artist like me, this is where you can state that you don’t provide any hard copies. IT’S VERY IMPORTANT THAT YOU INDICATE THIS IF YOU’RE ONLY DELIVERING A DIGITAL PIECE. Make this clear in your terms and conditions so that your client can’t complain about not receiving any hard copies of the commission.
9. There’s also an option at the bottom that lets you add memo.
Click on + Add memo to self. This is where you can add some additional reminders or notes. I just use it to indicate that the commission is a digital file and that shipping is not an option.
10. You can choose to preview it first and then review the details. Once you’re done, click the send button!
II. CLIENT IS PAID, WHAT DO I DO NOW?
Don’t panic!! The shipping issue and tracking info can easily be resolved.
Go back to the Paypal Invoice page: https://www.paypal.com/invoice/
You should see a list of the paid invoices. Select one and you should see something like this:
1. Click “View details”
2. Scroll down to the bottom of the page and click “Add Tracking Info”
3. You’ll be taken to another page. Read it and you’ll come across this line:
If the order is for a service or item that doesn’t require shipping or doesn’t have a tracking number, select Order processed.
The next step now is to follow that and mark it as “Order Processed”
After saving it, that transaction should now be fully completed. Just do the same for the rest of the invoices. No more shipping issues whatsoever!!
REMINDER: Don’t ever forget to state in the Terms and Conditions that the commission is a DIGITAL FILE and that there’s no hard copy nor any kind of physical item to be shipped. IT’S VERY IMPORTANT THAT YOU MAKE THIS CLEAR WITH THE BUYER.
You can also add a statement saying that the buyer agrees to the terms and conditions upon sending the payment.
That’s it!! If you think there’s something needed to be fixed or added, don’t hesitate to tell me! Thanks!! :D
Hey so with Paypal’s new thing that requires artists to send invoices I think its important to point out that when you send an invoice it puts your name in big fat letters on it but luckily I found a way around it on my business account.
I don’t know if this works for personal accounts.
So go to create an invoice...
Click my business information
Go to edit or add details
Change your first and last name
Make sure you save it and click preview to make sure it worked.
I’m also really paranoid so I also write it on my terms and conditions in my invoice notes, aside from doing this~ click the images to check them out one by one, anon. hope this helps! ^u^
hiyaiya guys, I’ve recently sold a very small and quick comission and sent an invoice through paypal. Thing is, I had been discounted $1.50 due to “seller protection”, yet I have no idea what that means --most places say it is actually a free service, yet the official help on the site won’t display the page regarding seller protection, as it is apparently offline. What is it supposed to be? Is it a fixed $1.50 flat rate upon any of my sales? If so I might be forced to not allow my customers to pay through comissions anymore because if I divide a bulk payment into several small payments, they’ll all be eaten $1.50 and it adds up!
I’d like to know some info regardiong this seller protection thingy! What do you know?
