In July 2005, Jim Parsons, a reporter with WTAE in Pittsburgh, requested financial records from the Pennsylvania Higher Education Assistance Association (PHEAA), the agency that provides loans and grants to Pennsylvania students. Parsons cited Pennsylvania’s Right to Know Law, a statute central to oversight of public agencies. The opened records revealed a mismanaged agency in which high level administrators and state legislators used funds for luxurious junkets in the name of “doing business.” When all the news reports—more than twenty—were completed, PHEAA was the subject of major administrative changes. The top executive was forced to resign, calls for massive changes were in place and a bill to strengthen the Right to Know Law was in process.