Motorola supports users’ ‘Right to Repair
On November 20th, iFixit announced a partnership with Motorola to provide Motorola's smartphone repair kit. Users can send their devices to Motorola for repair, or they can purchase iFixit batteries or Motorola OEM Fix Kits, including the tools they need to do their own tasks.
iFixit is a private company that sells repair parts and publishes a free online repair guide for consumer electronics and gadgets on its website.
According to iFixit, this partnership is designed to support the right to repair the sport. Motorola is the first major smartphone manufacturer to offer repair kits to its customers. Through this cooperation, Motorola has adopted an open maintenance attitude.
In the official announcement, iFixit said:“For fixers like us, this partnership is representative of a broader movement in support of our Right to Repair. It’s proof that OEM manufacturers and independent repair can co-exist. Big business and social responsibility, and innovation and sustainability don’t need to be mutually exclusive. Motorola is setting an industry-leading example of a company that’s looking forward—not just six months ahead to next quarter’s margins, but decades ahead when devices are damned for the landfill.”
What is the right to repair?
Recently, the Canadian Broadcasting Corporation reported that Apple has been overestimating maintenance costs and threatening third-party stores that repair Apple products at lower prices. Apple only allows authorized Apple Store technicians to repair their devices.
To confirm Apple's misconduct, CBC News visited one of the authorized repair centers and used a hidden camera to record the entire conversation with the technician. The video shows that Apple customers are often told that a faulty computer is not worth repairing, even minor repairs can solve the problem.
The news of Apple’s drawbacks drove the maintenance rights movement. The campaign argues that manufacturers should perform fair repairs by providing maintenance documentation and supply parts to consumers and independent repair shops.
Of course, I think that since I have all the rights to the goods, I naturally should have the right to repair. GEMWON is committed to providing professional mobile phone repair accessories. You can easily get all the tools you need to repair your phone online, and get tutorial from the GEMWON blog.