Predictive Recruitment - Taking a data driven approach to candidate selection Every year millions of agents pass through the contact centre recruitment and onboarding process.
Predictive recruitment platform provides a powerful accompaniment to traditional interviewing techniques, providing recruiters with a risk and opportunity assessment for each candidate. It scores potential employees upon their % likelihood to perform well, quit, remain absent, etc. It ranks each candidate based upon the risk or opportunity that they present to aid recruitment decisions.










