Dec 8, 2017
Mall of America has expanded its use of location-based chatbots by adding Softbank’s robot, Pepper, to engage with consumers and provide faster customer service to busy shoppers this holiday season. The chatbot will live on MoA’s website, its mobile app, and Facebook page, and as an Amazon Alexa skill. While MoA made use of chatbots … Continue reading How Mall of America Is Using Chatbots And Robots To Connect With Holiday Shoppers
How Mall of America Is Using Chatbots And Robots To Connect With Holiday Shoppers.