Pointel Solution's Genesys Adapter for Salesforce integrates both the genesys workspace and salesforce application which unifies the data in one place helping the agents to get customer data rapidly.
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Pointel Solution's Genesys Adapter for Salesforce integrates both the genesys workspace and salesforce application which unifies the data in one place helping the agents to get customer data rapidly.
Pointel specializes in improving customer experiences by building Genesys Adapters for CX and CRM Platforms for contact centers.