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Samanage is one of the most

Samanage is one of the most popular ITSM software on the market. #Software #Samanage

What is Samanage?

Samanage is an award-winning IT service desk and asset management software. It won our 2017 Supreme Software Award and our Expert’s Choice Award. Samanage service management software is a solution that can instantly be deployed via a true cloud, SaaS based model. There is no hardware or software installation required, and no maintenance ever on your site. Samanage is also multi-tenant meaning a single, always new instance of software that lets customers enjoy the fastest time to value and unmatched user experience.

Samanage Benefits

Offers Essential Features For IT Service Desk

Samanage follows the Information Technology Infrastructure Library (ITIL) rules, which means it offers all the essential features required for the service support requirements of large IT operations. These include standard ticketing, and problem, incident, and change management.

It’s Intuitively And Visually Designed

Samanage’s Dashboard offers deep insights on all IT-related incidents across your business.

You Can Offload Non-core Daily Tasks To Make IT More Efficient

Routine tasks can bog down your IT service. To offload routine tasks from IT support, you can create a self-service portal. Samanage offers this feature with full service catalog capabilities as it is ITIL-certified.

You Can Track Your Assets’ Entire Lifecycle

Samanage asset management can manage both hardware and software assets, and both parts or whole of the asset. There are more than 200 properties for the hardware depository such as CPU, sound cards, disks etc.

It’s Easily Scalable

Samanage is an integrated solution that is designed for full ITIL compliance. Therefore, it is a suitable application for the service desk workflows of large companies.

#What is Samanage #Samanage Benefits #samanage