Business process mapping
This assignment of ours entails a deep dive into the business process- information and workflow -of the SCAD’s Collaborative Learning Center(CLC). After our initial interview with an employee at CLC, we have been working on identifying the key activities, inputs/outputs and the tools used to carry out these activities in order to generate a high level process map. After dividing their ten week process into smaller chunks of processes, we looked at each process as comprising of macro and micro activities.
Along the way, we have identified pinpoints, breakdowns and even found certain steps that may potentially be eliminated in order to streamline their process.
Once we have the current business process mapped out, we will use the insights generated along the way to create a new proposal for their process.
