#sharepoint active directory

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Let employees change their Active Directory Info w/o Admin intervention

What is Sharepoint AD Self Service?

Here's a scenario:

Keeping track of employee records is important. Information has to be handled by Human Resources (HR) as it is private information. Most managers do not have access to these files unless it’s very important.

Another scenario would be that HR might fail to mention the manager that employee info has been changed OR managers are busy to notice the employee-info has been modified.

Close coordination to be made between manager, HR and employee – which need constant update and can get frustrating – as confirmation and validation of this information is made back and forth that it can become inefficient.

What’s worse, payroll signed and approved might be sent to the former address instead of the new one.

To illustrate the course of this flow:

Employee Changes Address

Employee notifies HR

HR sends request to IT for change

IT processes request

IT executes the change

Change approved and applied

With the help of Sharepoint AD Self Service, administrators give permission to users to change their own information without IT intervention. Changes are logged and can be tracked by the administrator.

And when changes are made, employee files an AD file, and a notice will be automatically sent to notify HR. Lastly, there would be no responsibility conflict.

To illustrate the use of Sharepoint AD Self Service:

Employee changes address

Employee executes change himself through Sharepoint AD Self Service

2a. HR is notified

This post actually goes hand in hand with my 2 of my previous posts. We are rolling out solutions for companies with specific needs. This would be part of Solutions for IT Helpdesk – to make IT workflow smoother and organized.

Sharepoint Password Change

Sharepoint AD Administration

Watch this space for more information about Solutions for IT Helpdesk. Go to Sharepointboost for more information! Cheers!

[sharepointboost-blog]

Delegating authority to selected users on Sharepoint AD Administration

Most companies have a password policy, and it is usually scheduled every 60 days for password change. The new password change should be different, not to mention the complexity it requires.

Decrease workload by delegating tasks evenly to responsible managers. Sharepoint AD Administration provides system administrator authority but with limited abilities to create, edit, rename, and/or delete OUs and AD properties. Assigned individuals also have the capability to reset passwords, create and manage users and groups, and edit AD progiles from within a predefined Organizational Unit.

Usual password change flow looks like this, in 4 steps:

And on some times, some employees forget the current password as even 60 days sounds like a long time, in fact it’s quite often for a password change. So on some instances, password change would be in a rush that they actually forget which password is used for the change.

With Sharepoint AD Administration:

·         Managers can delegate the right to reset the password to IT Help Desk team.

·         If a user forgets his password, IT Help Desk will be able to support and reset password without manager’s intervention

Lastly, this saves time without frustrating waiting from IT or managers processing password reset requests.

To know more about Sharepoint AD Administration, check out Sharepointboost!