Apr 17, 2016
SHIELD Culture Headcanon!
Every city has its own weirdness, some of which is just the nature of living IN a major city like NYC or LA.And SHIELD agents are supposed to be observant. The problem came in when SHIELD realized they had no mechanism for sorting through that many vague, circumstantial reports without any other type of official observation.
So they started a “suggestion box”. If any one issue reaches critical mass, an agent would get officially assigned to look into it.
Unfortunately, the system still has some bugs. The F train has been investigated 15 times in the last 20 years.