So, I work for a hospital, right? I am admin, not clinical, and the whole point of my department is to make sure that patients are registered correctly. It's also my on-call weekend. A doctor had a pretty cut and dry IT issue, and one of my team called to ask me where to direct him.
Spoiler: It's always the informatics team.
I told him as much and asked him to advise the doc that IT was the way to go - this issue is above our pay grade, and we are not in charge of fixing orders. 'Okay!' He tells me 'I'll do that, thanks!'
Doc decided it was better to discharge and readmit the patient. Sigh. My team member had advised yet again to call IT. Patient has now been transferred to another one of our facilities. Since I hadn't heard much for hours, I thought we were done. Nope!
The doctor fucked up that whole chart and the orders and everything by discharging/readmitting his patient, and the house supervisor from the other facility will not quit calling my team member...who has told them about 800 times that they need to call IT and the informatics team. I am pissed off now, because we told them the correct fucking route. (Mostly I'm pissed because they keep yelling at my team member. I don't tolerate that.)
So please, get your heads out of your asses and CALL FUCKING IT. JESUS.
Why do work people insist on phrasing it "If you waaant to do the thing can you do it this way?" Like, NO. If I wanted to do it that way, I'd already be doing it that way. If you waaant me to do it a certain way, just SAY "Please do it this way".
WHY WAS I OPTIMISTIC ABOUT A BEAUTY TEAM????? WHY THE FUCK??? WAS I JUST SUGARCOATING MY KNOWING FUTURE DISAPPOINTMENT??????
okay i have been the cosmetics/beauty brand by myself for nearly three years now, so YEAH i get it, i have been doing what i do for a long time so i totally understand that some things aren’t going to attach to new people easily
but like
what the fuck
i’m training the two new girls my store hired for the “““beauty team”““ but ohhh my fuckkinng CHEESE they don’t listen for shit and after two of three days of training i just don’t know how many more times i can reiterate or repeat something without sounding like a bitch
i explain to them how to properly organize the beauty department and how to scan for the out of stocks, i explain that the organizing has to come BEFORE the scanning and how important that is.... and yet they still did it. the aisles still looked so bad, i personally had to go through and fix things, and in their defense, my managers kept pulling me in all sorts of directions on the sales floor this morning so i couldn’t be with them completely directing them... but just one look at the aisles and i don;t know how they said they were done
i explain that since there are THREE of us, we were all gonna separate and tackle out own aisles because ONE, there will be more guest coverage, and TWO, this way i could also see what individually needs to be reexplained to them both, BUT i was called to another location in the store, and when i come back, they’re working in the same aisle..... and i was a dick and had to separate them
i explain they HAVE to walk up locked items to the front of the registers, or put them on hold for the guests. it would defeat the purpose of locking the item up to begin with if we just HAND them the $78 perfume that is locked. like cool, that’s great to trust people, but handing it to one guest you trust isn’t fair to all of the other honest guests that you deem isn’t trustworthy. and yet.... the security team told me they were handing the guests the locked items.
at first i thought i was being insecure about this next point, but two of my coworkers mentioned that they noticed one of the girls looks really irritated??? like everytime i’m talking to her directly she just stares at me with the most blank look in her eyes and taps her foot wildly and keeps nodding and sighing and it’s so annoying. and it’s been bugging me because she thinks she’s so cool and bougie because she used to work at nordstorms rack like dude i used to work at victoria’s secret and a $$$ clothing store on a sales goal and was the top sales associate there, and hey dude like tone your shit down, we both ended up at target
the thing is that when you hear beauty team member i have so many reactions of “OMGGG HOW FUN I WANT TO BE SURROUNDED BY MAKE UP AND SKINCARE ALL DAY :)))” and aesthetically it’s AWESOME i ABSOLUTELY LOVE IT, but it’s WWWWWAAAAAY MORE about the logistics. it’s about very deep detailed organizing, constantly scanning for the out of stocks, it’s cleaning and defecting, it’s preparing for sales and shit. it’s not easy. it’s not just mascara and lipstick. and i think they thought it WAS going to just be about make up. even some of the most hard working team members i work with hear what i have to do they go “omg no i could never do that/i don’t want to do what you do at all” and it’s cool and i understand
BBBBBBBBLLLEUGHHH, so honestly this whole episode has made me pretty stressed. i can tell they’re bored and disappointed by it so it’s really hard to talk to them and be excited by them joining "”my”““ department that i reworked from the ground up. LITERALLY. i put so much blood sweats and tears into making my department into what it is now and i’m just no longer excited about this beauty team. they don’t care. i’m going sound rude but i give them until the end of the year at the very very most. i don’t think they’re gonna last.
i already talked to my team lead and my hr about some of these points, so tomorrow they were planning on walking through it and discussing these things ambiguously, they were already going to give them training as well anyways so it’s extra icing on top. maybe they’ll listen to them.
okay sorry, i’m going to wash up and online browse and maybe finally catch up on the summer anime on my list.
My supervisor just sent an email about how we need to cancel all video watching until the end of October.... I'm already having a panic attack at the thought of not having something to escape to.... This is gonna be fun.
Saturdays at work can be boring when the phone lines are quite, so I do stupid things to make it a little more fun. Today I answered my last 10 calls with “Good Evening” (It’s lunch time) and no-one has noticed yet.
