The structure of TechiesOnPhone is fabulously designed to cater to technologically dependent consumers and small business.
We have certified technicians to cater to millions of customers globally with proven track record of maintaining high levels of customer satisfaction. We work 12*6 days a year and drive our collective passion to excel on our proven service delivery model. We ensure transparency in all our customer interactions. We provide safe, secure, and stress free environment to resolve your computer issues instantly while you relax at home.
Our expertise is on the following areas of your concerns:
Installation/uninstallation of programs
Troubleshooting software errors
Regular Updates of drivers
Security in order to guard against online threats
Connecting to the Internet and their associated devices and peripherals
Wired and Wireless connectivity
Computer performance and many more such stressful issues
We have a huge knowledge base to keep our technicians ever ready to help our customers and avoid the existence of multiple service providers for a single device or software application they purchase.
Total coverage for Windows and Macintosh Operating System, all Microsoft and Apple products all kinds of international anti-viruses and security applications, different kinds of browsers as well as network support and connectivity. We offer instantaneous assistance to set up peripherals which includes scanners, routers, printers, etc. with all computers plus also look into the issues with Mac e-mails. Our technicians can also run a scan for a PC for the detection of viruses, Trojans, and other malicious threats. Computers with time tend to slow down, our technicians help customers to speed up and optimize a computer’s speed.
We are registered in UK. Our quality service does not come with an expensive price tag. We offer our customers various support plans to choose from. Our services are available in USA, Canada, Australia, and UK. Our domain experts have designed an intelligent CRM to secure our customer information, which intelligently tracks all our customer issues to help our techies cut down on the support time. We maintain 98% customer satisfaction, which is the highest as per industry standards are considered.
Our support staffs goes through intensive training under the supervision of experts, before they start interacting with our customers. No issue is too big or too small for our technicians. We have the lowest wait time in the call queue, and the highest resolution rate. We set the highest standards in tech support industry. All you have to do is give us permission to access your computer remotely via Internet. Even more, you can get in touch with us by dialing a toll free number as well. Our expert technicians diagnose and repair your tech issues in no time. We receive more than thousands of technical support service requests and we efficiently deliver seamless service every time. Technology might let you down but out service would not. We have the fastest turnaround time if any call back is requested from our customer.
Virus and Spyware Removal
Support for Social Networks
TechiesOnPhone Key Features
Complete Technical Nirvana