#telecomunication

[netalkolemedia]

Digicel : augmentation des forfaits avec des améliorations et des récompenses

La compagnie de téléphone Digicel a récemment révisé ses plans tarifaires, suscitant des réactions mitigées de la part des abonnés. L’ajustement des prix intervient moins de trois mois après un changement précédent qui avait pris les clients par surprise. Les nouveaux tarifs font passer le forfait de 94 gourdes pour 4GB en 24 heures à 120 gourdes pour 5GB, un changement perçu comme une…

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[locationscloudusa]

The formula that works for mobile network providers has shifted significantly.The beginning of regular mobile phones in US was back in the year 1998.Apple’s Iphone got popular in 2007.Buy Locations Data In Spreadsheet

[ayushsinghs-stuff]

Indus Towers is India’s largest mobile tower installation company. In India, 3 out of every 5 calls made are through an Indus site. Visit our website to know more.

Indus Towers is India’s largest mobile tower installation company. In India, 3 out of every 5 calls made are through an Indus site. Visit our website to know more.

[harshitajoshi]

Biggest Telecommunication Industry Challenges in 2021

As per Statista, the market of telecommunication services, including fixed network and mobile services, was worth 1.4 trillion US dollars in 2017 and estimated to increase to nearly 1.46 trillion US dollars in size by 2020. The largest markets for telecom services are Europe, Asia/Pacific region, and North America.

The figures above must have given you an idea of the growth of the telecommunication industry. And, the larger the industry, the more customers/clients it has, so one can estimate that this industry serves millions of customers all over the world. But, are they capable of sending invoices to their every customer/subscriber the way they should? This question was almost unanswerable, and an advanced and modern telecom billing software system is the thing wherein the answer lies.

But, before we talk about advanced telecom billing system solutions and the things to consider when choosing them, we must discuss the major challenges in telecom billing management with solutions.

Major Challenges in Telecom Billing Management With Solutions

1. Dealing With Innumerable Customers And Payments

These days, the whole world is easily-connected by means of advanced telecom equipment tools, whether with wire or wireless. Moreover, the uncountable customers of this industry are clear and the finest example of the flourishing of this industry.

It becomes almost impossible to handle the data of every client. The fear of their data theft always lurks behind. Furthermore, managing the payment record, billing, and the tempting offers and discounts of customers as per their record and transaction is not a walk in the park.

Solution: There are innumerable telecom billing software companies highly-reputed for developing advanced invoice billing software tools capable of managing the data of such a large number of customers. And, these solutions keep reminding of the payments they owe. Moreover, some software systems come with high-technology-enabled features that provide your customers with alluring offers, discounts, and the like as per their transaction record.

2. Timely Management of Subscriptions

Telecom companies have subscribers who pay for their services received monthly. It happens at the end of the month when the company account staff have to prepare their bills considering their last records. Let’s take an example of cable services from reputed businesses like Airtel, Vodafone, and so on. Such companies have their own way to deal with this issue.

Solution: The solution to this problem lies in the use of telecom billing systems that can prepare bills and generate invoices as quick as a flash. Doing so, you can reach your innumerable customers with their bills ready and ask them for the payment without any delay. Read more...

[achmadsfblog]

TREN CONTACT CENTER 2021, STRATEGI OPTIMALISASI CUSTOMER DENGAN TEKNOLOGI CONTACT CENTER TERKINI

 Bahwa kami akan menghadirkan Tren Terkini Sistem Contact Center tahun 2021. Di mana salah satu hal yang akan kami sampaikan adalah bahwa : Sistem contact center bisa di gunakan sebagai media analisa atau evaluasi  terhadap bisnis yang sedang di jalankan. Hal itu bisa di lakukan karena integrasi sistem contact center sudah bisa melakukan  : ( A. Transkripsi dari suara ke teks  sehingga memudahkan dalam hal melakukan analisa dan evaluasi   B. Bisa mendapatkan analisa sentimen dan emosi dari percakapan yang terjadi antara kedua belah pihak. Sehingga dari sana bisa di analisa lebih jauh untuk perbaikan  pelayanan kepada customer C. Bisa mengambil banyak insight positif dari percakapan tersebut, karena kemudahan yang bisa di hasilkan dari hasil percakapan tersebut  D. Bisa di jadikan media untuk pengukuran KPI dari para agen contact center yang bersangkutan  E. Serta yang paling penting adalah hasil dari percakapan tersebut bisa dijadikan case study. Sehingga hal itu bisa di gunakan untuk keperluan bisnis pada saat kondisi dan masalah yang sama.

 Bahwa kami akan memberikan satu demo praktis tentang aplikasi sistem call center yang  sudah terintegrasi sesuai dengan tujuan bisnis. Sehingga dari demo contact center  itulah peserta bisa mendapatkan insight dan pengalaman terbaru dalam menggunakan sistem contact center  yang sudah terintegrasi.

 Bahwa kami juga akan memilih dua perusahaan dari peserta yang hadir dalam acara tersebut untuk kami jadikan sample penggunaan sistem contact center yang  terintegrasi. Dimana teknis pemilihannya akan di bicarakan pada saat acara webinar tersebut.  ( Https://Bit.ly/reg-19feb). Jika ada yg belum jelas bisa kontak ke : 0857.7089.0046

[irishnetworkworld2021]

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[harshitajoshi]

Simplifying Telecom Billing with Customized Solutions | An Invoicera Cas...

[carminecom]

Sempre a un passo dal piano di sopra.