Streamline the Experience
With all online transaction experiences, efficiency and natural flow are key elements to keep in mind, in order to provide a streamlined process for customers. With every click of a mouse or switch of a page, there are mere seconds of opportunity for the distracted mind of your customer to rethink their transaction or move on from your website to the bazillion other websites they can access. It is always important to eliminate as many questions, concerns or hesitations your customer can run into throughout this process.
With Webconnex you can customize your forms to feel like an organic extension of your website, so that most of your customers will never even notice that they have moved from your website to our secure servers, when submitting their transaction. One small yet important part to creating a natural flow when linking a button or text on your website that will send folks to your ticket sales; is to be sure the link is set to open in the same window and tab that they are currently using to browse your website.
We suggest walking through every step of the process your customer will experience. While doing so, ask your self if parts of the process are distracting or could potentially stir up confusion. Understanding what others will experience will help you make adjustments to streamline the process. Ultimately an easier and faster user experience will result in more successful transactions.
For more information on how to test your page click here.

















