TikTok is not a safe place!
People are going crazy about the new video-sharing application, TikTok! We will have a quick overview of this emerging social networking service, before evaluating its safety for people and businesses.
TikTok, owned by the Chinese corporation, ByteDance, was launched in 2017. The app allows users to create lip-sync videos in a dynamic creative way, and it is now available in 150 markets with 75 different languages; which justifies why it rapidly went viral. According to the data firm Sensor Tower, TikTok has been downloaded more than 1.5 billion times in the past 2 years.
Generation Z, including singers and influencers got excited about this new trend and started using it immediately, sharing funny creative videos with their friends and followers. Few businesses started investing in the app too, by filming short music-based videos to create brand awareness rather than generating traffic or leads.
However, new studies have shown that TikTok is not a safe network to invest in. In fact, Check Point, a multinational provider of software products of IT securities spotted various bugs that allowed hackers to manipulate users’ data and expose their personal information. “The vulnerabilities we found were all core to TikTok’s systems,” said Oded Vanunu, Check Point’s head of product vulnerability research.
One of the issues found in the app and on its website, allowed hackers to execute JavaScript code and send users messages that appeared to be from TikTok saying “Please download this urgent update” with a malicious link in order to control someone else's account, delete their videos, upload unauthorized content, make private posts public and reveal a user's personal information.
In fact, the company’s main issue was not only exposing personal data but transferring them to the Chinese Government. TikTok faced a big number of users saying that the app allegedly transferred their personal data, including their locations, ages, private messages, phone numbers, contacts, genders, browsing histories, cellphone serial numbers, and IP addresses; to servers in China. Which led the company to deal with a good number of lawsuits, mainly filed by the US Government and the US Children's Online Privacy Protection Act (COPPA).
TikTok assured its users that all bugs were fixed ahead of time and prior to any inconvenience; “There was no indication in customer records that a breach or an attack had occurred”, said Luke Deshotels, a member of TikTok’s security team.
Thus far, TikTok is not considered a safe place for personal or business use. Hackers could easily attack the app, while it was still in the introduction stage of its lifecycle. Introducing a new app in a highly competitive and risky market requires a complete set of security guidelines to protect users and their provided personal data. Although TikTok updated its original list of security and privacy rules, they were not all technically applied on the app. And for us to recommend using an app, we must be 100% sure that it won’t put our clients at risk, rather it will add value to their business, in terms of brand awareness, brand recognition, or increased ROI. Therefore, we are not adding this new trend to our marketing strategies at this stage, until we make sure that the platform is 100% safe for our client. However, we will keep a close eye on all the updates and statements related to TikTok, to know when the perfect timing would be to start investing in it.
The question remains whether TikTok’s management will effectively start applying the security guidelines of the app to turn it into a threating competitor for other social networking services; or will it soon lose its popularity and just be considered as a Fad in the market.
Yara Fakhereddine
Social Media Executive
Mindshare MENA
Image source: https://on.ft.com/2NHrqu8
Stan Schroeder; TikTok fixes a number of ugly security flaws; January 8, 2020; https://bit.ly/2NFsjTU
Ronen Bergman, Sheera Frenkel and Raymond Zhong; Major TikTok Security Flaws Found; January 10, 2020; https://nyti.ms/364bPLv
Rebecca Jennings; What’s going on with TikTok, China, and the US government?; December 16, 2019, https://bit.ly/30SP2l5