I'm so grateful that I started my job at a time when they actually gave us TIME to learn stuff.
It's bad enough now. Last time I trained someone on register, they said it was either their first or second day. Then the next time I saw them (figure like 1-3 days later max) they were already ringing on their own. Compare that to roughly a week I was trained on register which feels like a gift from the retail gods.
Meanwhile training my coworker at self scan?
Let me put it this way. I knew one shift training at it wasn't going to be enough. I think I got two shifts out of it. This was a year into my working at my current store, when they were still at least semi decent with training. And once again, thank the retal gods that I got those 8-10 hours total of training. And how much training was I able to give a new coworker before she was left to fend for self scan on her own?
15 minutes.
15. F-ing. Minutes.
And most of it was talking because there was no one there that needed help for me to actually SHOW her anything. And not only were those 15 minutes the ONE time during the day where it was actually slow, what happens when it was time for me to leave her? EVERYONE goes to self scan. I felt so bad I was at the end of my shift and worked the max hours for one day that I could because there is no way in hell 15 minutes is enough time to be prepared to watch 4-6 registers at once.
But "she'll be fine," my boss said, "she can yell if she needs help."
I hope the rest of her shift doesn't go horribly for her because self scan can be a *****. But at the same time I also hope that my boss has to be called down to self scan a lot to help out if that proves 15 minutes isn't anywhere near enough to train someone. It's not fair to my coworker and it adds more stress to an already stressful job.
I hope the retail gods give her the same kind of luck they gave me when I first started learning, and I hope they're in a damn generous mood!
