So I got a new UGEE 1910b tablet monitor as a gift from a friend. The display, no matter what, reads "no signal" on it.
I have tried several different cords, technical support, and different drivers (uninstalling/reinstalling), I have cleaned out and uninstalled all old drivers and information using many suggested methods, I have gone through UGEE's FAQ, and I cannot solve this problem.
My UGEE pen display tablet is on and connected, and reacts to the pen, but says there is no signal. I have tried VGA-VGA cord, DVI-DVI cord, and HDMI-DVI cords. None of them do anything to solve the issue.
Windows has the pen display show up as a second monitor when I do "extend" or "duplicate" display, yet there still is no signal getting to the UGEE monitor display.
I had a technical agent remotely control my desktop and he could see the second monitor display on his end, as if there is a signal going through, but it is somehow not being processed by my UGEE monitor display.
I am wondering if anyone with experience with this issue can please help me. I've struggled with this for hours and would like to get my UGEE working.
I just tried out two ugee 1910b graphics tablets..
Hey, to anyone who might have or knows someone who has had a ugee 1910b tablet, I got one for Christmas and it ended up not working with paint tool sai for me no matter what I did. It ended up.. basically breaking altogether after reinstalling it a few times. I sent it back thinking it was defective and ordered a new one. I just installed it, following the instructions closely, and it wouldn't even draw in the pressure test it has in the settings. And ugee has no customer service phone numbers, so I’m pretty frustrated. I’m about to give up on this, but its disappointing because I think its the only graphics tablet we can afford. If anyone has any info for me I would love it hear it.
In a nutshell: works great in Photoshop, some brushes behave weirdly in SAI but since I got Clip Studio Paint and MediBang I hardly touch SAI anymore anyway so for me, this is acceptable. Still need to try it in Krita and some other stuff.
I had recorded an unboxing and test and stuff, but some things didn’t quite work and I’m not happy with the video so I’m not gonna share it. Except maybe the part with the screen protector, because the copy on that envelope was just delightful to read out loud.
Anyway. I got an Ugee 1910B display tablet thingum as a birthday/”congraturation you survived another busy season” treat. It came yesterday. Which was great. Except I had choir practice after work and then had to go back to work to knock out some stuff so I didn’t even get to take the damn thing out of the box til late last night. And I didn’t get to play with it until tonight because
A) the pens (yes, pens, plural; it comes with two) are rechargeable and have to charge before you use them and
B) Although the tablet has both a VGA and a DVI port, it only comes with a VGA cable (I thought for some reason it came with both; it does not). Which would have been fine, except my video card only has DVI and HDMI ports and I had neither a DVI cable nor a VGA-to-DVI adapter lying around.
So. Once the pens were charged and the cable issue was dealt with, I hooked it up and started messing with it tonight.
[disclaimer: if you are looking for detailed technical specifics, I am not your guy. My review criteria go something like “does it do thing, y/n”]
First of all, the Amazon listing advises you to download the drivers from ugee.net instead of using the disc that comes with the tablet. I did this. I ended up having to rip some Monoprice drivers out by the roots and manually seek and destroy some .dlls because the setup program will throw its juice box on the floor and cry if it detects any lingering tablet drivers (even Windows’ native ones, apparently) but eventually I got the drivers to install. I installed the drivers before plugging in the tablet, also.
With that taken care of, I tested it in MediBang Paint Pro and Clip Studio Paint, and it worked like a charm in both, pen pressure and all. Haven’t tried it in Photoshop, SAI, Krita, or anything else yet.
Also it comes with a glove thing so you don’t smudge up your screen and a screen protector thing that comes in a huge cardboard envelope covered in some absolutely delightful Engrish, such as:
"It can prevent maping into light spread and blink with the AG process"
I have literally no idea what that was supposed to mean but it sounds awesome.
Another bit references the screen protector letting you safely look at your sexy pictures in public. Yes, it specifically referred to your sexy pictures. In so many words. I do not plan on doing this but hey, good to know.
Also there’s a piece of masonite in there to protect the screen in transit. Crafty types could probably come up with a bajillion uses for it. I’m thinking lap desk.
The pen feels really nice. My main gripe with the older Monoprice tablets was that the pen felt kind of hokey. The Ugee pen feels great. Not too heavy, not so light it feels flimsy, good shape, nice rubbery grip area. It does not do the “other end erases” thing; this doesn’t bother me, but I understand it’s a dealbreaker for some of y’all so be advised.
Oh, and here’s a neat surprise: there is a little baggie of nibs and the nib puller clip thingy in the accessory box. There is also one of those pen holder-ninja nib repositories. So I thought the pen holder thing was empty, and I opened up the pen holder to put the nibs and clip thingy from the baggie in it, and guess what--it was already full of nibs, and had ANOTHER clip thingy in it! So you get two pens AND a shit-ton of nibs. Rad.
In conclusion: if you’re skeeved out by the price tag on a Cintiq and you’re okay with the ass end of the pen not being an eraser, by all means give the Ugee a whirl.
