#ultan

[usabilityrocks]

HubSpot Product Experience Communications: #AbFab #UX #PM

Earlier in September (2017), I presented to the HubSpot team in Dublin about product  experience design thinking, methodologies, and what’s hot in the innovation and product experience world. It’s part of delivering outreach and education about what user experience (UX) and customer insight teams do,  methods, and communicating a design-thinking mindset, sure.

But, it’s also about changing hearts and minds about the importance of enterprise product experience generally and how to storytell about the impact on the bottom line--the return on investment--of a product mindset.

Of course, I brought the  Bot Army and other swag too!

Afterwards I hit a Pet Shop Boys concert in Dublin.

In all, it was an absolutely fabulous day!

Many thanks to the HubSpot team for this platform me and asking great questions. I just love their Dublin office.

And of course, thank you to Neil Tennant of Pet Shop Boys for the best recovery ever from a hard disk crash (about 80 seconds into this video). I’ll use that!

My HubSpot presentation is available through this blog post! ENJOY!

(All images by Ultan O’Broin)

Ultan O’Broin (@ultan) is an Irish product management  professional  at the time of this blog's publication . His opinions here are not necessarily those of any past or current employer.

[mortalvirus]

I'm so sorry, this was just practice because I felt like it.

Ultan/Killua

               When Killua woke he was in bed alone. The empty space to his left had the indentation of a sleeping figure that had probably left in the middle of the night. Killua sighed and decided it was time he also dragged his sleepy self out of bed and made his way to the kitchen. On the table he discovered a mug with what looked like coffee or hot chocolate with whipped cream on top, he smiled as he picked up the warm beverage and walked towards the study.

               Killua leaned against the doorway and watched as Ultan sat at his desk scribbling furiously into one of his many notebooks.

               “Sleep well?” Killua whispered, Ultan flinched in response and grabbed the front of his button-up shirt.

               “Don’t scare me like that!” Ultan exclaimed as he looked wide-eyed at Killua. He smiled after a moment and Killua raised his mug as if to say ‘thanks’. “You get up around the same time now so I thought I’d make yours while I make mine.” Ultan said as he nodded to his own cup of coffee (black) on his desk.

               “How long?” Killua asked. Ultan cocked his head unsure of the question. “How long have you been up?” Ultan smiled sheepishly in reply. “Jesus Ultan, you know it’s not good for you if you don’t sleep enough every night.”

               “I know Killua, but I’m so close. I think I’m really on to something now…” Ultan looked down at his mess of a desk. There’s more than one empty cup where he had probably had coffee or tea, switching his cups for each new beverage. His books were strewn across the wooden top, some were lying on their front to save a page, others were open with various sticky notes that contained a messy scrawl. Killua looked at Ultan, he was tired. His hair was partially coming out of his messy bun and his glasses were a little too far down his nose than usual.

Killua said nothing

He put his mug down on a book shelf to the side, seeing as there was no room on Ultan’s desk.

               “What are you doing?” Ultan asks since Killua usually just leaves him to his research in the morning. Killua walked towards the other man and lowered himself to his knees in front of him. He put his hands on the leather belt and looked up at Ultan. “Aren’t you going to drink the coffee I made you? I made sure to put in 5 spoons of sugar this time...” Ultan can already feel the redness in his cheeks.

               “I’m thirsty for something else.” Killua smirks at Ultan.

Ultan swallows hard.

[sweetnunchuckskills]

[joerojasburke]