Site Mailboxes in SharePoint Online have been deprecated. Today the guidance is to use Office 365 Groups for your new collaboration needs. This article will help explain why and how.
Site mailboxes have been used by many organizations as their collaboration tool of choice. It came with a common mailbox to help you coordinate and store team or project related email in one place and a SharePoint site to store all your common files. However, as the way people collaborated has changed over the years, customers have asked for a solution that promotes a more active form of collaboration. Therefore, we have deprecated site mailboxes and encourage you to move to Office 365 Groups which provide a much richer collaboration experience.
In January in MC92090 Microsoft communicated that Site Mailboxes were being removed from SharePoint Online and now MC112937 brings some more detail around what that looks like.
The new SharePoint Online organizations do not have access to the Site Mailbox feature, and existing SharePoint Online organizations can no longer create new Site Mailboxes. However, any Site Mailboxes already provisioned will continue to work. Customers using Site Mailbox feature should consider transitioning to Office 365 Groups.
If you currently have any Site Mailboxes in your SharePoint Online tenant, you can easily find them with the following PowerShell cmdlet in Exchange Online:
Get-SiteMailbox
Get-SiteMailbox will return a listing of all Site Mailboxes, including the Name, ClosedTime, and SharePointUrl.
Should you happen to have some Site Mailboxes, Microsoft has some guidance around why this deprecation is happening and how you can make the transtion to Office 365 Groups at Use Office 365 Groups instead of Site Mailboxes.
Unfortunately, that guidance starts and stops at "Just create a new Group". There is no migration path for the data in your existing Site Mailboxes to the Group's Shared Inbox and no migration path for the data in any SharePoint sites associated with the Site Mailbox.
If you have Site Mailboxes in your organization, you'll want to get ahead of this today and not tomorrow.









