Despite all the disarray over at HP headquarters these days, and their complete failure of webOS, I have decided to journey on with my review of the HP Touchpad. Now, this is my first review so bear with me. I have to say I was pleasantly surprised by the time I spent with the Touchpad. However, that doesn't mean that HP's first try at the tablet market (and now last) was without it's flaws.
Since there is already gloom on the horizon for the pure survival of the Touchpad and webOS, lets start with the positive. The multi-tasking use of the cards metaphor is still unmatched in the mobile space. Hitting the home button on the device to launch card-view, and effortlessly swipe back and forth between apps, is outstanding. You feel very productive to just minimize a running application and launch another knowing the previous program is still available in the background at a moments notice.
Also familiar to webOS fans, is the use of Synergy. It is alive and well on the Touchpad, and taken a few steps forward in some features. The photos application can tie into online accounts with likes of Flickr and Facebook and integrate into the pictures stored on the device itself. Skype also taps into Synergy allowing for messaging and phone services to be utilized with the VOIP client. I would like to see the music app also take a similar approach as the photos to take advantage of online streaming such as Rdio, Pandora, and Spotify. It would be nice to log-in to any of these services and have all your music available under one unified application.
Next, the on-screen keyboard is very good. It has a dedicated numbers row on the top, which saves a few taps to hit a symbol button or some similar action in other virtual keyboards. There is also a shift key on both side of the keyboard much like on a physical keyboard for a PC. Lastly, there is an option to re-size the layout from extra-small, small, medium, and large. These small customizations make it arguably the best software keyboard available on any tablet.
The UI in particular is something that HP did a very nice job on throughout the feel of webOS 3.0. The panels view in most applications is intuitive and just makes since to use. For example, the email application starts in default to a 3 panels view with your folders on the far left, followed by the articles in the folder, and then a preview of the highlighted text on the far right. Now, say you want to make the preview take up the entire screen. Easy. You just tap and hold the icon that looks like 3 vertical lines below that panel and simply slide it to the left to expand the view.
One of the most appealing aspects of the HP Touchpad is its ability to play Adobe Flash content right out the box. This is a huge advantage over the iPad and Apple's decision not the support Flash on iOS. Flash content plays very well on the Touchpad with little lag or shutter. Links inside websites open fast and play just like on a desktop browser.
Now, as much as I like where HP was moving with the Touchpad, there are certain things that make it seem rushed and half-baked. Screen response to touch input is slow and downright unresponsive at times. Launched applications can freeze and take over 10 seconds to load as well. Customization and settings is lacking some of the key features from previous versions of the OS. You cannot rename or move tabs from the application launcher, and applications can't be set to perform custom operations.
One of my main complaints on the Touchpad, is the removal of a LED gesture area on the tablet. This is a feature that set webOS apart and made it innovative to use. I agree with HP that this can take a short learning curve to value it's use, but once one has grown accustom to them, it makes them much more powerful of a user. The home button is a easier experience for a first time user, but I feel gestures could have been easily integrated into the LED that already presides inside the physical home button. This feature could be inactive at default, but should have been offered in the settings menu for advanced users.
Keeping the gesture LED also would have eliminated one of the other shortcoming of webOS 3.0, the legacy app emulator. Legacy apps are forced to run in a small emulator window due to the removal of the gesture area that it present on all the phones running lesser iterations of the OS. These applications were developed to perform specific tasks by using the gesture area, and without it, the emulator has to show an on-screen LED. Not allowing these applications access to these features, or to run in fullscreen, is a huge mistake on HP's part. In a race for apps, they knowingly limited the use of the existing 10,000 plus applications already in the HP App Catalog.
Another misstep is the promise from HP at the annoucement of the Touchpad, in February, that it would launch with full document editing by Quick Office. I am not sure whether the blame for this is on the part of HP or the developers of the application, but if you can't make it happen then don't mention it at launch. This is a big feature to a tablet that you plan to push towards the enterprise market, and to not get this by the release date was embarrassing. However, this was finally available as of August 29th, two months after the Touchpad hit stores.
Speaking of apps not available at launch, Netflix was non-existent, despite much speculation to the contrary. Open gaps in the App Catalog for big names is very apparent with webOS and Netflix tops the list for most people on a tablet. Hulu was capable through the browser, but has since been blocked. It would be nice to see popular names such as DirecTV and Infinity,or even Madden 11, come to the tablet. There is an estimated 1 million Touchpads in circulation now, so hopefully some 1st party apps will be on the way.
My last knock on the Touchpad is with one part of the hardware. Many have voiced their opinion of the weight and thickness, but this didn't bother me. However, the choice of shiny plastic materials for the back of the tablet is a finger-print magnet. It also makes the device slippery. I had more than one occasion where I nearly dropped the Touchpad. The soft-touch coating found on the Pre 2 and Veer would have been a nice subtle addition to the feel of the tablet.
So, those are my thoughts of the HP Touchpad. It has the potential to be a strong second in the growing tablet market. WebOS is still the best OS on a tablet despite its forthcomings. I feel much more productive and less laptop-needy on it compared to it's competitors. With the recent decisions of the HP board to scrap the production of the device, they have left it's future in a catch-twenty-two. HP has flooded the market with roughly a million tablets by selling them at a huge loss. However, mobile lives and dies by apps, and the storm inside HP has left the developer community wondering what's next and trying to not get caught outside in the rain.