When do cashback sites offer different rates?
To get to the bottom of the problem, we asked popular cashback sites Quidco and TopCashback in what scenarios different payouts are offered. Here's what they said:
Premium customers, who pay £5/year in return for certain benefits, may be offered different rates of cashback on the same deal compared to standard, non-fee paying customers.
On the website, some retailers target specific types of customers with different cashback rates. So two standard members and two premium customers could see four different cashback rates on the same deal.
Personalised cashback offers may be sent via email.
Again, retailers may offer different cashback rates to 'Plus' members, who pay £5/year, compared to standard members who use the service for free.
Where a customer has looked at a specific deal but not bought it, they may be emailed their own personalised cashback rate for that offer.
Hidden cashback rates, which aren't listed on the website, are also sometimes emailed to customers.
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