Mar 29, 2024
Chatbot testing ensures that at every point of the conversational flow, a chatbot gives timely, relevant responses to the inquiries. Such a
Chatbot testing is a step in the chatbot development lifecycle, and it is designed to ensure that chatbots act competently, intelligently, and securely before being implemented. It includes checks and estimates for possible alternatives that relate to understanding and processing the inputs of users, managing the chat, and finally responding most correctly and helpfully. It covers the following: