-GSW Appendix 4C, 31 October 2017. By way of context.
Response to ASX letter regarding GetSwift Limited ("GSW"): aware query
We refer to recent articles appearing in the Australian Financial Review and your letter of 22 January 2017 entitled âGetSwift Ltd (GSW) â aware queryâ (ASX Aware Letter).
GSW refutes the negative claims made in the Australian Financial Review articles and categorically denies that it has failed to report material information in any of the circumstances suggested therein. GSW takes its compliance obligations seriously. Clearly the integrity of its disclosures is paramount to a successful partnership with its shareholders and the market generally.
The Company believes it has carried out its responsibilities with proper diligence regarding the matters raised and has not failed to disclose matters that were required to be disclosed.
We have set out below our responses to the questions and requests for information of the ASX Aware Letter (adopting your numbering and defined terms) in section B, below, to the best of the Companyâs knowledge and belief. In addition to those responses, we also make some general comments.
A. General Comments
1. GSW is growing and has continued to grow consistently quarter on quarter. GSW has regularly reported not just percentage growth figures of both revenue and deliveries, to demonstrate the extent of the growth being experienced, but has also reported on specific delivery numbers. There is nothing unclear to the market about what these numbers are, and the extent to which they are growing.
2. GSW's business model uses a Software as a Service platform (see section 3.2 of the prospectus of 7 December 2016 (the Prospectus)), rather than deployed software.
3.GSW offers a white labelled, enabling technology to companies for a low, pay as you use, transaction based fee (see section 3.7 of the Prospectus. Revenue is generated on a per delivery basis using a transaction fee of up to $0.29 per delivery. Discounts are applied to larger clients using a tiered fee structure, based on the client's monthly transactional volume and the length of contract commitment. No fixed maintenance or upfront set-up fees apply. Additional fixed subscription fees are payable on a per delivery driver basis for fleet management and smart routing (see section 3.7 of the Prospectus).
4. As specified in our Prospectus, enterprise clients are larger organisations with multi-site requirements and trading volumes of greater than 10,000 deliveries per month. The sales cycle is more interactive with these clients and requires a GetSwift sales person to onboard and monitor. Typically, a 90-day Proof of Concept (POC) is granted and the client then moves to a standard contract (see section 3.7 of the Prospectus). Contracts for enterprise clients are typically two-three years initially in length. Bespoke solutions are also available to enterprise clients and these are assessed and priced individually based on the complexity of the requirement.
5. Because GSW's revenue is generated from low, pay as you use, transaction based fees (see section 3.7 of the Prospectus), this means that clients, that no longer wish to use the platform, simply cease using it (http://www.getswift.co/pricing) and this is reflected in GSW's periodic reporting of delivery transactions and revenue.
Q1. Does GSW consider the information in the Fruit Box Announcement to be information that a reasonable person would expect to have a material effect on the price or value of its securities?
At the time, GSW considered that the addition of The Fruit Box Group as a client could potentially have had a material effect.
Q2. If the answer to question 1 is ânoâ, please advise the basis for that view.Â
Not applicable. See response to 1.
Q3. Was the contract with The Fruit Box Group subject to any initial pilot testing trial period?Â
No. Clause 4 of the contract provided for a Limited Roll Out period. Fees were only to be charged from the start of the Initial Period.
GSW does not believe the POC period to be a material condition to the contracts, as it will typically have no bearing on the commercial relationship in terms of any ability of the client to cease using the GSW platform. Regardless of any POC period, because the contracts are pay as you go, clients that wish to no longer use the platform simply cease using it and this is then reflected in our periodic reporting of delivery transactions and revenue.Â
Q4. If the answer to question 3 is âyesâ, please state how long was the trial period and explain why this information was not disclosed in the Fruit Box Announcement.Â
Not applicable. See response to 3.
Q5. Has the contract with The Fruit Box Group been terminated?
Yes. On or about 20 March 2017, Fruit Box Group sought a release from the contract.
Q6. If the answer to question 5 is âyesâ, did GSW consider termination of the contract with The Fruit Box Group to be information that a reasonable person would expect to have a material effect on the price or value of its securities?
Q7. If the answer to question 6 is âyesâ, when did GSW first become aware of the information, and did GSW make an announcement which disclosed the information? If so, please provide details. If not, please explain why this information was not released to the market.
Not applicable. See response to 6.
Q8. If the answer to question 6 is ânoâ, please advise the basis for that view.
GSW formed that view because:
(a) the share price movement following the Fruitbox announcement suggested that the market did not consider it to be a significant transaction; and
(b) at the time that Fruitbox sought a release from its agreement, GSW was finalising its agreement with CBA, which was a significant transaction and due to be announced to the market shortly thereafter thus putting the nature and size of the Fruitbox transaction in a different light.Â
Q9. Does GSW consider the information in the Betta Home Living and Fantastic Furniture Announcement to be information that a reasonable person would expect to have a material effect on the price or value of its securities?Â
GSW announced its separate agreements with BETTA Home Living and Fantastic Furniture, together, in one announcement by the Company on 23 August 2017. However, BETTA Home Living and Fantastic Furniture are a separate entities and the Companyâs agreements with each of them are completely separate.
Each new client added or each client lost does not necessarily have a material effect.
At the time, the Company considered that the addition of both BETTA Home Living and Fantastic Furniture as clients could potentially have had a material effect. However, if just one of those new clients had been added at that time, in isolation, the Company considers that information would not have had a material effect.
Q10. If the answer to question 9 is ânoâ, please advise the basis for that view.
Not applicable. See response to 9.
Q11. Was the contract with Betta Home Living and Fantastic Furniture subject to any initial pilot testing trial period?
As noted in its ASX announcement of 23 August 2017, GSW entered into separate agreements with BETTA Home Living and Fantastic Furniture. The answers below relate to the Fantastic Furniture contract.
No. Clause 4 provided that the term was 38 months, comprising a Trial Period and an Initial Term (of 36 months). Fees were only to be charged from the start of the Initial Period.
Q12. If the answer to question 11 is âyesâ, please state how long was the trial period and explain why this information was not disclosed in the Betta Home Living and Fantastic Furniture Announcement
Not applicable. See response to 11.
Q13. Has the contract with Betta Home Living and Fantastic Furniture been terminated?
Due to the circumstances of notification by Fantastic Furniture regarding the contract with them, the Company was left with the impression that activity may resume. The BETTA Home Living contract remains in effect.Â
Q14. If the answer to question 13 is âyesâ, did GSW consider termination of contract with Betta Home Living and Fantastic Furniture to be information that a reasonable person would expect to have a material effect on the price or value of its securities?
Q15. If the answer to question 14 is âyesâ, when did GSW first become aware of the information, and did GSW make an announcement which disclosed the information? If so, please provide details. If not, please explain why this information was not released to the market.
Not applicable. See response to 13.
Q16. If the answer to question 14 is ânoâ, please advise the basis for that view.
Please see our responses above.
Q17. Does GSW consider the information in the CBA Announcement to be information that a reasonable person would expect to have a material effect on the price or value of its securities?
Q18. If the answer to question 17 is ânoâ, please advise the basis for that view.
Not applicable. See response to 17.
Q19. Was the contract with CBA subject to any initial development period and/or pilot testing trial period?
Q20. If the answer to question 19 is âyesâ, please state how long is the development period and/or trial period and when did it or will it commence, and explain why this information was not disclosed in the CBA Announcement.
Not applicable. See response to 19.
Q21. Has the CBA agreed to adopt the GetSwift Application?
GSW has no reason to believe that CBA will not use the GSW platform.
Q22. If the answer to question 21 is ânoâ, please explain on what basis GSW expects to see revenues from the market utilization to start manifesting in mid-2018, and that the CBA deal is estimated to result in in over 257,400,000 deliveries on its platform over the next five years, with an estimated aggregate transaction value of $9 billion.
Not applicable. See response to 21.
Q23. GSW has announced to the market other contracts and/or partnerships not mentioned above. Are any of these subject to initial development and/or trial periods?
No POC periods are in effect for any contracts or partnerships that GSW has previously announced. POC periods were not disclosed for any contracts because GSW does not believe any of the POC period provisions to be material conditions to the contracts, as it will typically have no bearing on the commercial relationship in terms of any ability of the clients to cease using the GSW platform. Regardless of any POC period, because the contracts are pay as you go; clients that no longer want to use the platform simply cease using it and this is then reflected in our periodic reporting of delivery transactions and revenue.
Q24. If the answer to question 23 is âyesâ, please advise which contracts/partnerships and if not already disclosed to the market, please explain why this information was not disclosed to the market.  Â
Q25. In relation to these other contracts and/or partnerships, have any been terminated, and if so which ones.
The Company is not aware of any contracts announced to the market that have been formally terminated. Each new client added or each client lost does not necessarily have a material effect.
Q26. If the answer to question 25 is âyesâ, when did GSW first become aware of the information, and did GSW make an announcement which disclosed the information? If so, please provide details. If not, please explain why this information was not released to the market
Not applicable. See response to 25.
Q27. Please confirm that GSW is in compliance with the Listing Rules and, in particular, Listing Rule 3.1.
GSW considers that it is in compliance with the Listing Rules and, in particular, Listing Rule 3.1.
Q28. Please confirm that GSWâs responses to the questions above have been authorised and approved in accordance with its published continuous disclosure policy or otherwise by its board or an officer of GSW with delegated authority from the board to respond to ASX on disclosure matters.
GSW confirms that the GSW responses have been authorised and approved for release to ASX by the board of directors of GSW.