Content to Keep Them Coming Back
I don't care if your site has a unicorn hologram that rides you through space to a rainbow ending in a pot of gold – if that's all it does each time, it's going to get boring quickly. I believe in sustainable design and sustainable content, and while timeless design is a no-brainer, static content is not sustainable in terms of the lifespan of a site.
I like to think of it this way: the site is the rocket ship and the content is the fuel. Of course there are exceptions to every rule – think brochure site, promo sites – sites that don't expect users to visit again and again. But for anyone who wants repeat visitors, the generation of engaging and relevant content will take you to the moon and beyond.
As someone who used generated content for a living (former ad-writer), I get that content creation, especially for a brand, isn't easy. It requires the balance of a lot of factors – understanding your audience, finding something to talk about/share/create, and most importantly reinforcing your brand (please know that I realize how marketing that sounds, I'm not proud of it, but there it is). Lucky for you, yes YOU, I've come up with some tricks to help keep focused, keep your eyes on the prize, and help you create AMAZING content.
STEP ONE. Figure out what your going to write about.
Seems easy enough, right? Wrong. Figuring out what you are going to write about is probably the hardest thing you'll do. There are three things your should keep in mind with coming up with a topic for content.
Know who you are talking to: Know your audience. If you aren't talking to the right people, you might as well be talking to a rock. Figuring out who your audience is – who they are, what they like, where they live (in a general sense), what they look for, and how they look for it – will open a floodgate of fodder for content creation. When you're picking a topic, think about whether or not you think your audience would care.
Know what you are talking about: Write what you know about, and if you don't know about it, learn about it. Being the bearer of misinformation is almost worse than being the bearer of nothing at all. Equally as bad as not knowing what you're talking about, is not knowing what's up. When creating content, try…at least try to push the envelope, old news is bad news and repeat info is just as drab. Bring something new to the table, have and opinion and use it, and always….always think outside the box, unless you're in a triangle…then think outside that.
Know you: At the end of the day, you're online to sell, but it's a bit of a paradox because people certainly aren't coming to your site to be hit with a sales pitch. No one is calling up the solicitor to hear their spiel. The most important thing to remember when you're creating content is you and your brand. Write down what you see as your brand values and try to incorporate them…if even so subtly. Having an actual list helps, so make one.
Make it Rain – Brainstorm Take these ingredients and combine, and when combined start writing down your ideas. Take like 5 min, set a stopwatch, and think of as many topics as you can that falls within these categories. The result – great content. (Please refer to Venn Diagram below).
Make a plan and stick to it. It's not going to be easy at first, but the more you practice the easier it will get. You are Rocky in the training sequence in Rocky, it might be tough at first, but it get's easier..and more bad a**. So get your pump on.
Start by thinking big then focus in. If you don't know how to get started, do a brain dump. If you throw out a big net you can reel it in and see what sticks. I throw away a lot of the words that I type, sometimes just writing thoughts can help me find my focus. Let out all your ideas out, again, make a list of – points you want to make, thoughts, ideas, tidbits – then organize them, or find your content's purpose.
Celebrate a job well done, then do it again. Set realistic goals for content creation, then make a plan, set dates and stick to them. And if you miss a date, hold yourself accountable. The more you create content, the easier it will become.
At the end of the day, don't sweat the small stuff. As long as you use some common sense and you'll be fine, and the more content you create, the less scrutiny each piece will hold.
Whether I'm coming back for news, imagery, products, menus, new works/projects/etc, my favorite sites are always offering something new, showing me something I'd never seen, or telling me something I didn't know, and they're always offering more. But like I said, there are exceptions to every rule, and sometimes some of the best sites are those rare unicorns that are never-changing in their hilarious enjoyment: Bacon or Beercan