The ultimate source for User Onboarding tips, tricks, & thoughts. A new teardown every week!
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@thehilker
The ultimate source for User Onboarding tips, tricks, & thoughts. A new teardown every week!
“...because the silverware is elegantly designed, patients can feel normal at the dining table, where they might otherwise be surrounded by awkward medical devices.”
(via This design-forward flatware brand inadvertently helped stroke patients eat comfortably)
You’re not managing a product. You’re managing the problem it solves.
So you want to manage a product?
Your job is to deeply understand the problem that your product aims to solve then chase the moving goal of solving every nuance of that problem.
So you want to manage a product?
These shoppers are performing for you. Because they follow your instructions, your results nearly always come back skewed; the only thing you can measure is their ability to add groceries to their cart and click checkout. But you’ll never really know the drivers behind why they purchase online groceries, pick certain ingredients, or choose specific delivery windows. That’s understanding what’s relevant.
Design for relevance, then usability - InVision Blog
(via The Daily Design Quote | Interaction Design Foundation)
As much as what we make embodies our Self, we pass on our attributes, vision, and intent to others when they consume what we make. Design is the culmination of intention, values, and principles manifested in tangible form and passed on to another. Design has the power to shape how we think and feel.
Design and the Self — Medium
A sketch should have ‘just enough’ fidelity for the current stage in argument building
Hugh Dubberly - via Bill Buxton on prototyping user experiences (via gregmelander)
Getting the details right is the difference between something that delights, and something customers tolerate.
Coding Horror: This Is All Your App Is: a Collection of Tiny Details (via therecognitioneffect)
Here’s what you need to thrive at your agency, writes Leo Burnett’s Nic Chidiac
All of these are true for planners. And designers. And anyone interested in influencing a project effectively.
Still, the fact that the Smart Outdoor Watch isn’t a mainstream product works to its benefit — with its laser focus on a certain type of person, I know exactly who I’d recommend it to. That’s more than I can say for a more conventional and versatile device like the Apple Watch, which I personally wear most days without using more than a tiny fraction of its functionality.
Casio Smart Outdoor Watch review: Android Wear climbs a mountain | The Verge
This T-shaped specialization is welcome, imho; deep features (not to mention hardware design) for hikers, but works for non-hiking activities. Is a “problem” with the Apple Watch that it’s also T-shaped, but its depth favors the “wrong” type of consumer, and seeing beyond that narrow depth has hindered broader/expected adoption?
As a result of this customer-centric redesign, Alamo Draft House makes roughly double the amount of money per movie screen as any competitor
Even Your Shopping Cart isn't Sacred by @TheGrok
My thoughts are this: design is an exercise in considered compromise.
Design Compromise | Journal | The Personal Disquiet of Mark Boulton
He continues (emphasis mine):
“Throughout a design process a myriad of potential conditions may present data that results in a compromise; a point in time where you need to course-correct to take into account new information. My understanding is that a designer will take this information and steer the ship whilst still producing an optimum solution. This is through no fault of the designer or the process. New information can surface at any time throughout a process; for example, user interviewing or usability testing may bring to light information that fundamentally changes an approach. This has happened to me on numerous occasions.
If you’re unable, or unwilling, to take on-board this new data — to course-correct — to compromise what you thought was the right thing, this is will result in a compromise to the design solution. Because you’re ignoring critical information. Your desire to not compromise will actually compromise the end-result. Ironically.”
Understanding when & how to compromise. The full landscape of a compromise. These are the marks of increasing effectiveness and maturity as a designer – and adult, I suppose.
If you have a stressful commute be mindful of the activities you partake in immediately upon arrival at work, particularly necessary but menial ones that you might consider a further waste of time. Thus, give yourself a buffer period before running into critical meetings, making decisions, etc. Use the time to get a cup of coffee, catch up with a colleague, or otherwise put the stress of your commute behind you. Then enjoy your day, and be confident in your decision making the rest of the way.
Your Horrible Commute Is Causing You to Make Even Worse Decisions at Work, According to Research | Inc.com
The same is true for one’s commute home, I’ve found. I have less patience with my family, less interested in what’s going on, and am generally not a nice person until I’ve decompressed (which, if I’m not conscious & careful, can take a while).
Clients are rarely the problem—the issue is often how you talk to them. Learn to listen, then ask clarifying questions, then make sound responses.
Design Team Teardown: Nine Labs - InVision Blog
“Figure out what your organization needs in order to grow.”
Designers shouldn't code—they should study business - InVision Blog