MICAns At Work - Summer 2016 (Part 3)
The MICAns At Work campaign is an attempt to bring forth some incredible summer internship experiences. Spanning across E-commerce, Media, FMCG, Research and Advertising - we present to you the third edition of stories from MICAns At Work.
HT MEDIA LTD. - Vaibhavi Joshi (PGP-22)
As part of my PGDM-C course at MICA, I got the opportunity to intern with HT Media Ltd. for two months. Having recently completed it, I feel more confident about many topics that we learned in class, because I learned the practical aspects of those topics at HT Media Ltd. The internship also gave me various opportunities to develop myself as a professional. I gained a lot of experience and exposure, especially in the area of B2B marketing. As part of my project on B2B customer satisfaction and brand assessment study for Shine.com (An online job portal and a part of HT Media Ltd), I conducted B2B clientele’s awareness and satisfaction study through telephonic interviews. I also designed an engagement plan for the year (online and offline activities) for the B2B clientele. As a bonus, I got to participate in the event planning process with the team for the 41st Shine HR Conclave at Gurgaon. My mentor during this internship was the Brand Head of Shine.com (and a 2008 batch MICAn). He was very helpful and always willing to share his feedback about my work.
Interning at HT Media Ltd. has helped me clarify my priorities and interests. The best part about the internship was working with an organisation that has more than 20 MICAns on board!
STAR INDIA - Het Mehta (PGP-22)
As I grew up in the world of spells and unicorns, working in the world of fiction was always my ultimate dream. Thus, an internship with Star India soon translated this dream to reality.
When we think of Media, particularly television, we think of models, parties and glamour. What we tend to discount is the spilled sweat of hundreds of people behind the screen. My stint with Star Plus gave me an increased appreciation of the evolved frameworks of collaboration required to churn out daily episodes like clockwork.
With some initial dazed days spent trying to decode the cultural hotpot that is Star (every floor has its own culture and vibe!), I decided to take one day at a time while diving deep into research. My project brief was simple. I was asked to conduct extensive primary research to understand the social barriers faced by women in the Indian society.
From day 1, we were told that media as a space is chaotic and only for people who learn to thrive amongst this chaos.
Right from deciding my approach to the project and hiring an agency to recruit respondents according to my specifications to moderating focus group discussions, depth interviews and analyzing them, I was given full ownership of this project which took me from the developing roads of Vadodara to the narrow lanes of Varanasi.
Listening to a female Allahabad high court judge talk empathetically about the sufferings of women in UP to discussing the portrayal of indian women in media with Mr. Raju Hirani and Ms. Svati Chakravarthy (co-director Satyamev Jayate), this internship experience accorded certain opportunities I would have deemed improbable just 2 months back.
Till I joined Star, I was just another fresher who hoped she knew enough to adjust well in the competitive world out there. I still am. But because of these 2 months, I feel a little more ready to take on this world!
STAR INDIA - Nupur Prakash (PGP-22)
My internship was in Star India Pvt. Ltd in Distribution- DTH Sales where the focus of my project was to identify reasons for churn on DTH Platforms. The industry loses a lot of revenue as many pay DTH subscribers leave the platform for free dish, cable, etc. The objective was to identify the reasons for this behavior. The methodology followed was to initially study historical data to be able to map churn trends, followed by secondary research which included meeting key DTH platforms. All the information was then verified by way of primary research where I interviewed about 370 households in over 4 states of UP, MP, Rajasthan and Maharashtra and met various other stakeholders in the form of dealers, cable distributors, etc.
The internship gave me an opportunity to travel where I could learn the ground realities of distribution business in media industry. At the same time it gave me a holistic overview of how the distribution of channels and DTH business operations function. I had an amazing mentor who guided me in developing my project for the overall advantage of distribution business. The project gave me an opportunity to develop my softer skills as well during my research. Overall, I got to learn how a media organization operates and it was a great experience.
GRABHOUSE - Aarti Hariramani (PGP-22)
Summers form a very important part of a Masters’ degree, as during this time one gets a chance to understand whether or not one wants to work for a particular domain. For me, summers was this one opportunity to explore the uncharted territory of working for a startup and understand the nuances of its dynamic culture. I worked for Grabhouse, a rental startup based out of Bangalore. My project included designing a corporate-campus interaction programme for the company; this included a lot of primary, secondary research, ideation, agency interaction and content development. Working for this project I learnt about the many facets that go into developing a new property for a brand. On the digital front I worked on projects like keyword research, bounce rate analysis, to optimize the digital spend of the company. I learnt using tools like Google Adwords and Google Analytics and Facebook Ad Manager to run and keep a track of digital campaigns.
3 months at Grabhouse allowed us to work closely with our mentors. We had regular feedback meetings and discussions to improve our work. The dynamic culture, fun-loving team and flexible working hours made life at Grabhouse exciting. One day before the final presentations, at 1 in the morning the CMO offered us help and sat with us for an hour to share her experience. We presented our work to the CEO, CMO and other key members of the senior team and received valuable feedback. Overall it was an experience of its kind and I have returned with wonderful memories and an in-depth understanding of the humongous amount of work that goes into planning and executing new projects.
REDBUS - Samarth Bhatnagar (PGP-22)
One of the reasons I was able to perform as well as I did was because of the constant guidance and support from some of the most brilliant people I've met. In addition, the amount of trust redBus places in all the employees - including interns - is unprecedented. The nature and scale of projects I was involved in my stint here is testament to that fact and is a major factor why I can say that I couldn't have asked for a better internship experience
The past three months have been an amazing learning experience. It has been hectic but an extremely memorable ride at redBus and I'll fondly reminisce the time I spent here.
On the first day at redBus, I was introduced to the Brand Marketing team - the people I would be working closely with for the next three months. Sr. Brand Director of redBus, Pallavi Chopra, who is a MICAn herself, was my mentor. Neelabh Malick - also a MICAn from PGP 19th batch, Sahithi Palaparthy, who handles content and PR for redBus, Akansha Jayaswal who takes care of BTL, and Avideep De (currently Assistant Brand Manager at HUL) comprised the rest of the Brand Marketing Team. The rest of the day was spent in presenting my project proposal to the team and meeting everyone else.
In the first week itself, I was asked to assist in a High Frequency customer feedback survey. This proved to be an amazing learning opportunity as I was actively involved in creating the survey and deriving actionable insights out of the result.
I was also asked to assist in redBus's Women's Safety Project, a CSR initiative by redBus. This proved to be one the most challenging and rewarding work I did during my time here. I was also assisting the Brand Marketing team in the TVC campaigns, creating organic advertisements for Facebook and setting up Social Media Campaigns.
The last month at redBus was spent in completing my actual project - i.e. setting up a corporate brand identity for redBus, a brand perception study and finally a brand alignment exercise, which I presented to the CEO of redBus, Prakash Sangam, on my last day.