why customers think we can have their mobile order ready in less than a minute after they have placed their order is beyond meĀ
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@yourlovelybarista
why customers think we can have their mobile order ready in less than a minute after they have placed their order is beyond meĀ
how to be a decent person in drive-thru
for godās sake linda, have you method of payment ready. youāve been waiting in your car for 5 minutes. donāt wait until youāre at the window to slowly fumble around in your purse, dig for your wallet, take out your card, and then realize you want to use cash insteadĀ
donāt smoke when youāre at the window. itās rude to blow smoke in someoneās face and not ask them if they want a hit from your joint. (just kidding, kind of)Ā
have your app open if youāre using your appĀ
i canāt read your mind so let me know that youāre using your reward and WHAT youāre using it for before I scan it (are you using your 50 stars for a pastry item? or 150 stars for your drink?)Ā Ā
stop splitting your orders. thereās venmo for a reason. if you really are splitting your order in different transactions, let us know before you order a 50 item order.Ā
donāt order more than 6 items and get mad that itās taking foreverĀ
donāt order more stuff at the window. ask for everything when youāre at the box (this includes water and extra napkins and splenda and whatever)Ā
donāt order from the backseat or the passengerās side- i canāt hear you. but it is also very entertaining seeing someone from the passengerās seat climb over the driver just to be heardĀ
if you yellĀ āhelloā as soon as you pull up at the order box, please stop
have your windows rolled DOWN when youāre at the window. you donāt know how awkward it is when iām trying to get your attention to give you your drink but your window is rolled up and youāre too interested in texting your friend
donāt use a personal cup if youāre in drive.Ā
lmao @ youtubers who do drive-thru pranks and get shocked when employees donāt respond the way they expect us to respond.Ā
we aināt getting paid enough to put up with your antics sonĀ
if you quit via text your mom is a hoeĀ
My phone has now started auto-correcting Starbucks to Starsucks and this might be my proudest accomplishment everĀ
Fucking love Happy Hour
Customers: Is it still BOGO?
Me: Yes, itās all day for iced drinks excluding Frappuccinos.
Customers: Okay gimme a caramel Frappuccino.
Me: Unfortunately the Frappuccinos are not covered by the deal, I can still make you one but it wonāt be buy one get one.
Customers: Oh okay, then gimme a mocha cookie crumble Frappuccino.
Me: Once again, the BOGO only covers iced beverages EXCLUDING Frappuccinos.
Customers: So can I do a hot drink?
Me: No just iced drinks.
Customers: Okay then, I want a hot chocoate.
Me: The BOGO is iced beverages only, no Frappuccinos and no hot drinks. Iced tea, iced coffee, iced lattes, and refreshers all work.
Customers: How about a matcha Frappuccino?
Me: No I canāt do that.
Customers: Uh okay give me two iced caramel macchiatos.
What is it about walking into a Starbucks that makes customers lose all ability to comprehend basic information??
JFC this happened to me the other day too!Ā
There was one instance where a customer tried ordering a frappucino and I informed them that it only applies to espresso drinks. Customer then asks if I can ring it in as an iced mocha and have me make them a mocha frappucino.Ā
Another customer only ordered one drink and was infuriated that they didnāt get a second drink.Ā
Does anyone else look through their storeās yelp page every few weeks just to see if a customer (ahem KAREN) has complained about you?Ā
I have reached the point where if a customer hands me their money all crumpled up and tosses it on the counter, I will look at them straight in the eye, crumple up their change, and toss it right back on the counter.Ā
lmao I love this new rewards program because now people canāt buy their 1.95 tall coffees and then spend it on a $8312039812093810 dollar reward.Ā
also I can stop ringing people up separately!!!! for!!! each!!!! drink!!!!!
this post makes me laugh because now a tall coffee is 2.15 and iām still at starbucks 3 years later.Ā
pleasešaskšforšwateršatšthešregisteršoršorderšboxĀ š
-your friendly neighborhood baristaĀ Ā
my favorite part of working drive is seeing dogs in drive and offering them puppacinos.Ā
how not to piss off your drive-thru barista
have your method of payment ready by the time youāre at the window. you had all the time between placing your oder and waiting for the cars ahead of you to take out your card or money. have it fucking ready.Ā
donāt order additional things at the window, especially when there are people behind you. you screw everything up. donāt screw anything up.Ā
if youāre placing aĀ $20 order in drive, think about the that time you had to wait 15 minutes in drive thru. thatās because some asshole ordered something that was $20+Ā
ask for the transaction to be separate before we push the order through
donāt get prissy over your water cup size if you ask for water. we gave you water. stop complaining.Ā
if you bring a personal cup for environmental reasons, itās literally pointless. for efficiency purposes, we have to have your drink ready by the time you come. so we make the dirnk in the paper cup and then pour it in your personal cup. useless.Ā
we canāt hear if you donāt speak up at the order box. likewise, donāt order for the passenger side or backseat. we do not have super sonic hearing.Ā
we hear everything you say and see everything you do at the order box.Ā
turn off your music at the order box, and if your engine is fucking loud, turn it off. we canāt hear you.Ā Ā
When youāre 10 minutes from closing and get 5 cars in DTOĀ
brace yourself for frappy hourĀ
i always hated frappucinos but then i met the unicorn frappucino and i now know a new level of hateĀ
lmao when a customer gets mad at you for the spring cups because it is tooĀ āfeminineāĀ
sorry the colors are destroying your masculinity :(Ā
Caffeine
Dear students,Ā
Hey there. Yes, it's finals- I'm aware. Keep in mind that most of the people serving you are students as well. Yes, I'm aware that you're more productive when studying outside. Yes, I'm aware that you need your caffeine fix. But PLEASE, for the love of god PLEASEĀ
- don't stay until the last possible minute.Ā
- don't come in 5 minutes before close and order drinks for the whole study group
- don't be rudeĀ
-understand that we have finals too and are also stressedĀ
- clean up after yourselvesĀ
Good luck on finals y'all!
your friendly baristaĀ