Implementation
After viewing the video lecture on implementation, the challenges I think my client might face when implementing my recommendations is the following
Consistency
Creating content
Identifying the right platform
Consistency is essential on social media because it helps you build a relationship with your followers/audience. It also allows you to properly help your audience with complaints, comments, or concerns. Consistency even extends to keeping up with posting content on certain days or times. This allows your followers to expect content from your page. My client is an older gentleman who owns a dentist's office. He is the main care provider in his office alongside a temporary, newly graduated dentist, whom he usually hires for them to gain more experience. This means that it will be difficult for him to partake in what content is uploaded. If he assigns his secretary to keep up with his social media page, it could become an issue. It could become an issue if a client discusses with him a post made on his account and Dr. Otten (the client) is unaware of what is being posted. It could reflect on him and his business negatively. A suggestion I have that could help with this issue is planning out what content should be uploaded a week before and having a set debrief time and date with Dr. Otten (my client) so he is up to date and prepared. The only issue would be finding someone in his office that has the time and commitment to manage his social media page.
Creating content is crucial because it is what helps your brand stand out against other establishments. Many social media posts are scrolled through each day. If your content is not unique, it won't get as much attention, which means it doesn't have much value. Getting attention from your followers takes effort. Coming up with fresh ideas is a common challenge. Dr. Otten has little to no experience with social media. So, creating content could become frustrating for him. I think the best solution to this challenge would be to simply ask what information he wants his audience to see and delegate the task to someone within his office to execute the design. I also suggested to my client that he keep up with what type of content his competitors are posting and see what they are missing and how they can use that to their advantage to fill the gap.
Identifying the right platform is crucial to ensure you are picking correctly. There are a variety of social media options that are either being created or being used daily. Each platform targets different audiences. The younger generations typically have accounts on all these popular platforms but lean more towards a specific one. Dr. Otten and his office should interact with their audience on platforms that are more active compared to other accounts being used. I am under the assumption that this challenge won't arise till a month or two after the platforms have been set up because then we can compare and contrast activity. Also, it's important to note that with each platform being used, different audiences are being targeted, meaning content will have to be adjusted accordingly.















