Why Business Process Automation Process Should be on Your Checklist
An organization's business process can be defined as any set of activities that contribute to achieving a specific objective. Typically, it involves several steps that touch multiple IT systems in the context of automation.
As part of business process automation, you may fulfil and invoice customer orders, approve loan applications, complete data entry, onboard new employees, and perform additional financial and human resource functions.
It is common for these workflows to involve multiple emails, documents, and handoffs when managed ad hoc. Communication breakdowns, bottlenecks, and missed deadlines can result from even minor human errors. Scale multiplies these problems.
These problems can be prevented by automation software. An organization can boost customer satisfaction, control business processes, and improve communication by implementing a reusable and extendable business process automation strategy. Automating a business process can free up time and resources, allowing employees to focus on their core responsibilities instead of tedious, repetitive, and often frustrating tasks.
How to Leverage business process automation?
Business functions can be divided into two categories: core and support. An organization's core functions are those that generate revenue. This is the primary reason for the existence of the business and hopefully the reason for its prosperity as well. Providing support to the core functions is what support functions do.
To increase efficiencies and reduce costs, businesses use a business process automation strategy to automate numerous steps in core and support functions.
Outsourcing, insourcing, and near sourcing are the most popular methods for firms to perform support functions. These outsourcing costs can be reduced or eliminated by BPA. Companies use BPA for support functions so that employees can focus on activities that generate revenue. The following are examples of BPA functions:
Automation of shipment routing, labeling, and tracking is one example of distribution/logistics.
Automated marketing emails, sales proposals, sales tracking, and sales reports are examples of marketing and sales automation.
Among these are automated maintenance reports, problem tickets, and automated self-service reports.
Among the administrative duties are automated HR functions such as benefits enrollment and distribution tracking, and automated payroll from time tracking to tax withholding calculations.
The cost of robotic process automation (RPA), a type of business process automation utilizing configurable software robots to perform repetitive tasks, is one-third that of an offshore worker and one-fifth that of an onshore worker.
BPA is routinely deployed by finance professionals to increase productivity, efficiency, and compliance. According to Gartner, accounts payable and contract management are among the top RPA applications used by finance leaders.
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