What's New: Next-Generation SaaS Integration
Traditional SaaS integration solutions have focused on simply moving data in and out of SaaS applications. This approach may be appropriate for certain scenarios, such as data migration, reporting, or synchronization. However, it is quite limiting since real business issues require users to interact with data streams to examine information, make decisions, and route tasks. Therefore, we have expanded your existing SaaS integration solution to allow SaaS applications to be an integral part of customer business process flows.
For example, an order management process may require moving orders from Salesforce.com to an on-site ERP system when a sale is made and the order is won. However, this process generally requires workflow steps for business users to review and configure the order. A process flow like this with multiple user workflow steps can be set up quickly and easily. An SOA-based codeless approach with connectivity built into many SaaS applications like Salesforce and NetSuite.
The data integration market has evolved in recent years as more and more companies have realized that the business problems they were trying to solve by implementing data bridges didn't really matter. All the work. Most problems require more complex solutions than simply moving bits and bytes. They require data to be validated before it can be processed, errors must be dealt with, exceptions automatically sent, the information presented to professional users for review and decision-making, etc. These solutions quickly exceed the capabilities of typical product integration. "
Complete solutions require flexibility to handle various situations and scenarios, which generally require service-centric, process-centric technology that includes human workflow capabilities. Integration-focused process management products are best suited for these situations.
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