For my third assignment for Disrupting Social Media I wanted to explore the impact of filter bubbles and surveillance capitalism on the way that users of social media receive and interact with content online. The intent behind exploring this impact is to shed light on the way that major platforms like Twitter, Facebook and Instagram harvest users' data to feed them targeted advertising and media content, and how that can affect users' mental health, opinions, choices and even their future. While pontificating the best way to challenge the Twitter algorithm and get users to think about the media they share and consume online, I was reminded of the rhetoric of Shoshana Zuboff, who in 2015 wrote about Google's success in targeted advertising through data collection "As Google’s capabilities in this arena developed and attracted historic levels of profit, it produced successively ambitious practices that expand the data lens from past virtual behavior to current and future actual behavior. New monetization opportunities are thus associated with a new global architecture of data capture and analysis that produces rewards and punishments aimed at modifying and commoditizing behavior for profit." In her research article Zuboff outlines the strange and slightly unnerving process wherein advertisers bid for the chance to advertise to us, the winner is the party that will have the most to learn through their advertisement about a certain target audience, and so add to the massive data base of knowledge about consumer groups. I wanted to crack open the normal process of the algorithm, and create varied content that would hopefully break into users filter bubbles ultimately created by surveillance capitalism.
Through working on the Anti Algorithm Alliance I realised the true depth to which users' filter bubbles can affect their lives. In 2020, most humans with access to a device with internet are on some sort of social media, and most humans in Australia are using at least one Google product, wherein signing away access to all of their search history. This search history affects what advertisements or news articles we see, causing our view of the world or our community to be warped or "tailor-made" the allure of which we're always being sold. This warped view ultimately affects our day-to-day life in small ways we couldn't have even anticipated. Seeing a recipe on your Facebook timeline for a special glazed roast chicken may mean that by the time you make it to the store to buy ingredients for it, the chickens are all sold out – by other customers planning on making the same thing. We've all heard about the tampering of the American election. Ad placement is important, and we've known this forever, but somehow we as users never quite realised how powerful targeted advertising can be until we're getting ads for products a friend mentioned at dinner the night before. Targeted advertising and filter bubbles mean that all the hard work is taken out of searching for what you like or don't like. It's all content tailored just for you... which also means that users are less likely to search for things they haven't heard of. After all, how can you do a Google search for something you don't know if you don't know that you don't know it? "The filter bubble doesn’t just reflect your identity. It also illustrates what choices you have. Students who go to Ivy league colleges see targeted advertisements for jobs that students at state schools are never even aware of..... By illustrating some possibilities and blocking out others, the filter bubble has a hand in your decisions, and in turn, shapes who we become." (Pariser 2012)
I believe having this new understanding of how filter bubbles and surveillance capitalism affect users' life decisions on a deeper level will be crucial to my development of conceptual digital and physical art in the future.
I think that choice and equality are two of the most important things in society. My work, whatever form it takes will always be influenced by current events and my own personal mission to create less waste and harm to others. These two goals I believe are in line with trying to create choice and equality in my community. Disrupting Social Media and Everyday Machines of Productivity and Efficiency have both been instrumental in my way of thinking about my consumption and production of content both online and off and I know that the rhetoric discussed in class with my teachers and classmates will stay with me for a long time.
"We are more than the bits of data we give off as we go about our lives” (Solove 2006)