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@backbase2020
Backbase Humanizing Customer Banking Experience.
Check out the latest Digital Banking Report — It is absolutely an honor to see Backbase customers ranked in the American Banker list for financial institutions with the best humanized experience. Congrats to Navy Federal Credit Union / RBC / SchoolsFirst Federal Credit Union / SECU who all were in the top 20!
In this digital era, your customer experience will be the driving force behind having loyal, long term customers.
Learn about the latest trends in Banking industry of Africa
The African Digital Banking Transformation Report is an initiative by African Banker magazine and Backbase, the leading Engagement Banking Platform, that aims to provide a clear roadmap for digital transformation across the banking sector in Africa. Know more about Digital Banking Report
Original Source: https://www.backbase.com/the_african_digital_banking_transformation_report_2022/
Keep yourself up to date with latest trends in Fintech Banking Join Vincent Bezemer and Yogesh Makwana as they look at the build and buy options and move beyond the binary choice to introduce a third approach - accelerated build.
Backbase & Microsoft — Re- Architecting Banking
To keep up with Digital Banking Trends Backbase and Microsoft has collaborated last year with their prime objective to connect our category-leading Backbase Engagement Banking Platform to the trust and scale of the Microsoft Cloud in order to better empower banks and financial institutions to transform.
Original Source: https://www.backbase.com/2022/07/21/backbase-and-microsoft-jointly-re-architecting-banking-around-the-customer/
Know Latest Digital Banking Trends
Add this to your summer reading list to keep yourself updated with latest latest digital banking trends. Now available on Amazon in ebook, paperback and hardcover. P.S. Your purchase will support a great cause; all proceeds will be donated to the Financial Times' Financial Literacy & Inclusion Campaign.
On the release of our book, The Engagement Banking Revolution, MEA Finance talks with Heidi Custers, Digital Transformation Director at Backbase and one of its authors, who explains what Engagement Banking means to the market and how it will change the world of finance.
For more info visit http://www.backbase.com/
Introducing the Backbase Omni-channel Digital Banking Platform, for more info visit http://www.backbase.com/
Today, your retail banking customers they expect more. Like a beautiful and easy to use customer experience, that is personal and relevant, on any device. And you, you want to provide that experience, in a way that sets you apart from other banks.
In the second edition of Fintech Report by IDC and Backbase, we explore the narrative of digital fitness and resilience of the financial services industry in preparation for 2025 and beyond.
Introducing the Backbase Omni-channel Digital Banking Platform, for more info visit http://www.backbase.com/
Today, your retail banking customers they expect more. Like a beautiful and easy to use customer experience, that is personal and relevant, on any device. And you, you want to provide that experience, in a way that sets you apart from other banks.
In the second edition of Digital Banking Report by IDC and Backbase, we explore the narrative of digital fitness and resilience of the financial services industry in preparation for 2025 and beyond.
10 case studies. 7 chapters. Leading banks from around the world with actionable lessons on their transformation journey. Gain practical ins
𝗘𝘃𝗲𝗿 𝘀𝗲𝗲𝗻 𝘀𝗼𝗺𝗲𝗼𝗻𝗲 𝗯𝘂𝗶𝗹𝗱 𝗮 𝗯𝗮𝗻𝗸 𝗶𝗻 𝗮𝗻 𝗵𝗼𝘂𝗿?
Watch our team innovate – at speed – to create a digital bank from the ground up.
You can read our ebook to learn more: https://bit.ly/2RUVdo8
In the second edition of “Fintech & Digital Banking 2025 Asia Pacific” by IDC and Backbase, we explore the narrative of digital fitness and resilience of the financial services industry in preparation for 2025 and beyond.
The digital future has arrived, and banks must have the infrastructure in place to cater to millennial expectations for online services. Thi
The digital future has arrived, and banks must have the infrastructure in place to cater to millennial expectations for online services. This is just one of the key findings in the latest Backbase report, “GCC Insights: A look at digital banking trends and shifting consumer habits in the region.” The study, which features responses from 2,016 bank customers in Saudi Arabia and the United Arab Emirates, reaffirms that Gulf Cooperation Council consumers want financial institutions to deliver more digital banking services.
In the second edition of “Fintech & Digital Banking 2025 Asia Pacific” by IDC and Backbase, we explore the narrative of digital fitness and resilience of the financial services industry in preparation for 2025 and beyond.
Heidi Custers, Digital Transformation Director MEA at Backbase Anyone who tells you digital transformation is easy is either lying or trying
The process of completely updating a financial institution’s digital infrastructure is complex, labor-intensive, and – if you don’t have a plan – quite costly. To re-architect around the customer, incumbent banks must change many things from the ground up – including everything from legacy systems to institutional culture.
According to our Digital Banking Report, the top three factors that drive customer loyalty are access to a diverse range of financial services, fast turnaround time, and empathy.
Welcome to Regional Update Asia Pacific at Engage 2021 - Abhijit Chavan, Regional Vice President Customer Success, Backbase. How to win the war of engagement in banking? At ENGAGE 2021, executives from some of Asia Pacific’s leading banks will share their insights. Tickets are now limited, so get yours today
According to our Fintech Industry Report, the top three factors that drive customer loyalty are access to a diverse range of financial services, fast turnaround time, and empathy.
The relationship between banks and their customers has transformed significantly. As digital services play an increasingly prominent role in
According to our Fintech Industry Report, the top three factors that drive customer loyalty are access to a diverse range of financial services, fast turnaround time, and empathy.
According to our Fintech Industry Report, the top three factors that drive customer loyalty are access to a diverse range of financial services, fast turnaround time, and empathy.
Discover how this partnership is helping financial institutions to make a paradigm shift and join the Engagement Banking Era.
Backbase on the Microsoft Cloud for Financial Services
Microsoft Cloud for Financial Services is a select set of best-in-class industry solutions, with Backbase’s Engagement Banking Platform as the leading engagement layer. At the processing layer, Backbase Marketplace offers out-of-the-box connectors to leading lean core banking providers and best-of-breed FinTech fulfilment partners. Microsoft then adds the powerful cloud-based infrastructure layer, allowing you to move quickly and embrace an end-to-end cloud-based operating model.
According to our Fintech Industry Report, the top three factors that drive customer loyalty are access to a diverse range of financial services, fast turnaround time, and empathy.
We’re proud to announce that the most innovative bank in Italy, CheBanca! has selected our digital banking platform to deliver their new omn
We’re proud to announce that the most innovative bank in Italy, CheBanca! has selected our digital banking platform to deliver their new omni-channel digital banking experience.
CheBanca! is the retail bank of Mediobanca Group, the 3rd largest Financial Services group in Italy and has always been at the forefront of innovation in banking. This shows in their unique branch strategy and their strong focus on their digital channels and user experience.
According to our Fintech Industry Report, the top three factors that drive customer loyalty are access to a diverse range of financial services, fast turnaround time, and empathy.
Credit unions across America are currently facing a serious generational divide, and it’s an issue they must address – quickly – to avoid lo
Credit unions across America are currently facing a serious generational divide, and it’s an issue they must address – quickly – to avoid losing out on a key pool of new members in the years to come. Gen Z currently represents the second largest generation in the U.S., and already comprises approximately 40% of America’s consumer purchasing power. Many in this key group have entered their college years and the workplace, meaning now is the time for credit unions to act to capture this burgeoning, lucrative membership base. Fintech Industry Report According to our Fintech Industry Report, the top three factors that drive customer loyalty are access to a diverse range of financial services, fast turnaround time, and empathy. Read more at www.Backbase.com