How About Them, Apple?

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Someone seems upset about iTunes raising their prices.

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The Unofficial Apple Weblog is a great site to check out for Apple news, and in this article they've shared what they believe are the most desired 'fixes' for Apples iPod Touch and iPhone.

So Apple, how about them? Are you listening? ;)

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Yes, I already mentioned the problems with the new iMacs a few days ago, but I thought I should alert you to a website that has been built in honor of the damaged screens and yellow tinted displays.

Apple has also apologized for not taking timely action with these issues (shipments are late), and is currently working on rectifying the situation.

Here's to hoping they don't try to shut some people up like in the past.

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You make a great point, Ryan. Don't Apple computers 'just work'?

Sure blows a hole in that argument. :)

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The new HUGE (27 inch) iMac computers seem to be having some troubles with displays that flicker and produce a slight yellow tinge. If you've gotten one of the newer models recently, you may want to get it checked out before the problems get just as bad for you.

Seems to me that these gianormous monitors might not be so awesome after all.

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Here's a funny video of a few guys having trouble doing something as simple as changing an icon on a Mac.

Why Mac Sucks (via oasisfleeting)

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Has your beloved Time Capsule died recently? Do you wish to give it a good, proper memorial service and share your loss with your friends?

Now you can!

At the Time Capsule Memorial Register you can join more than 1700 other people who have lost their Time Capsules for seemingly unknown reasons.

Thanks to Giorgio Marrale.

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Apparently, Apple has a tendency to discriminate against smokers who use their product. According to this story, if you are a smoker, and a Mac owner, you can kiss your warranty repairs good bye.

Well, in a few cases at any rate. Certainly this doesn't happen every day, but it's a bit disconcerting to find that it has happened at all.

I wonder what would happen if other companies took up the same practice.

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The Harvard Business Review goes into some detail as to why Apple may fall on it's face again as Google strike's at the companies Achilles Heel.

In the past we've seen Apple rise triumphantly against other companies as a pioneer in computer systems, and then fall quite epically to no-name status. Today we see them rising again to be the best-of-the-best in mobile device computing....

And yet here is HBR saying that they're about to fall once again. I wonder what will happen in coming months to our beloved fruit.

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Giorgio Marrale seems to be having some trouble with a majority of his Apple products (Time Capsule and 13" Macbook). It's a strange coincidence indeed when most of the 'elite' products that you've bought from a company end up dieing within a couple of years of their first use.

He has an interesting quote at the end as well, saying:

' Many Apple owners I happen to know have one thing in common, they don’t dare to admit that Apple sucks, because to them there are no alternatives.'

What a sad thing to admit. Thanks for taking a stang and saying something, Giorgio.

Read his story here.

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The fruit is not without blemish

It may come as a shock for some of you visiting this blog to read my disclosure:

I love Apple.

Why wouldn't I? The company is solid. The software is polished. The hardware is strong. The designs are sick.

And that's exactly why I have begun documenting the disgruntled reports from unhappy customers across the web and putting them here for the world to see. Because at some point, even the most die-hard fan boys have to realize that this seductive and amazing fruit is quite blemished indeed.

As often as the company has come out on top in the past decade with their operating systems, mp3 players and hardware, people are craving an alternative to the beast. The only way that this company is going to survive the next decade as strong as they have the past one is by continuing to grow and change the way that they interact with their customers, the way that their customers interact with the software, and the way that their business interacts with the world.

If they can continue to innovate, then they can win. But if they can become even more customer-focused in their business operations, then they can dominate.

But if they let the voices of their disgruntled customers fall into the depths of the WWW, then they'll turn into something like another behemoth computer company that we all know and hate - Microsoft.

This blog is a place for those voices to be heard. Every day I'll put up another article about someone, somewhere who has complaints about the company and how it operates.

You can submit your own stories by contacting me, going to the submit article page, or commenting on the ones that are already being shared. In the end, I hope that this blog becomes a home for people wanting to bash the products, for others wanting to alert the company to problems and to the mighty Apple itself as they provide solutions to the dozens of problems that will be listed in future articles.

Let's get started, shall we?