working for huge government service desks has made me such a snob when it comes to receiving customer service from any private entity.
wattpad analytics have been down for a week, and I'm just sitting there seething going WHERE THE FUCK IS YOUR OUTAGE NOTIFICATION???
I put in a ticket with Inkitt a while back. they sat on it for a week before asking for additional info, then never followed up or provided any resolution. it put me in a rage like DO YOU NOT HAVE SLAs OR DO YOU JUST NOT GIVE A SHIT?? WHRE IS MY SURVEY I WANT MY SURVEY!!!
and it literally doesn't matter at all :3
















