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i have to explain to people every. single. day. why they can't keep their goldfish in anything less than a 30 gal at MINIMUM, and their betta in anything less than a 2.5gal. it's getting old. do your research before you get any animal!!!!!please!!!!!!!

This.

petsmart hamster anon again- after returning the first hamster in abominable living conditions (because her parents didn't want her to have a pet...) she decides to try out a betta. now i have a betta and care a lot about educating customers on the proper tank size, diet, heating, and setup. i talk to her AGAIN for about 30 minutes explaining the ins & outs of betta care. this time walking around with her getting everything. she buy the betta and all the stuff, returns it an hour later.

I'm so sorry, that's so frustrating!

i too work at petsmart, and two days ago had a 20 something woman come in wanting to buy a hamster. i talked to her for maybe 30 minutes explaining the size of cage they need, how deep of bedding as to allow for burrowing, enrichment, food, everything. i get her the hamster and leave it with the cashier to watch until she's ready to check out. i look up a while later from cleaning out crickets to see her walking out with a tiny cage and no bedding!!! what!!! she returned it the next day :(

Ugh at least she returned it!!

Can you break down Jenna Marbles latest video about getting a hamster and what she did wrong/right? Because I feel like there was a lot of wrong, but also at the end she starts to fix things

Thanks for bringing this up! So yeah, I, like you, was cringing during the first part of the video, BUT I'm so happy she seems to be taking people's suggestions and setting up a more proper environment. That's what good pet care looks like: being humble enough to learn from your mistakes and fix them for the health and wellbeing of the animal(s) in your care.For those unfamiliar, that was a PetSmart Jenna went to, and unfortunately, those are the largest "hamster" cages we sell. Way too small, not nearly enough space for bedding and enrichment. For a Syrian something the general size of a 40gal breeder aquarium is appropriate, with 6 inches of bedding. Wheels should always be big enough so that the animal's back can stay flat (spine doesn't curve) while running, though at least she got the solid one! (Wire wheels can seriously damage a small animal's feet)Other thoughts:PLEASE never get a ball for any small animal. They put undue stress on the spine, and run the risk of being kicked/rolled/etc. They also have poor air circulation, and are nearly suffocating. If you've ever been inside of one those human-sized hamster balls, you know what I'm talking about.Props to her for keeping the dogs separate! (Other than the time Ad was in the ball) So many people think their small animals and dogs can be friends, but it only takes once for a dog's instinct to kick in and the small animal to be dead or seriously injured.This video seriously illustrates the need to do good research before getting any pets! Google is your friend. The needs of a bird vs a hamster vs a reptile are incredibly different, and don't fit the lifestyles of everyone! Please never go to a pet store with the idea of just "choosing an animal that speaks to you." Do research, ask lots of questions, and make sure you can properly care for all the needs of your animal.Those are just a few of my thoughts! :) Anyone else, feel free to chime in!

How do you feel about people buying feeder fish to cycle a tank?

It’s unnecessarily cruel to the fish when you could just as easily cycle it with either pure ammonia or just fish food. Feeder fish fulfilling their place in the circle of life is what it is- and it’s a quick death. But making them suffer in a tank full of ammonia is a long and inhumane process.

Ok, I'm referencing an old post here, but you have some advice to someone about gerbil care, and you mentioned that paper makes good bedding and not to waste money on wood shavings cause they cause respiratory problems. Now I only know the basics, but a lot of sources including a breeder tell me that aspen shavings are perfectly fine for gerbils, and that ammonia builds up faster with paper shreddings. Am I wrong? I have aspen shavings in an enclosure that is gonna house 3 gerbils pretty soon :\

Yes, aspen is fine! It’s cedar and pine that cause issues. Thanks for asking!

i was wondering if i could ask about keeping a cat indoors only? we have a decent sized house with a lot of safe places to climb and hide, and a lot of toys for him, but i've been told that "it isn't a life for him". i'm just so paranoid because every cat i've owned has been hit by a car, even though traffic isn't bad. there's also a ton of construction and cats that bully. i don't know what to do!

Your house sounds like a perfect place for a cat! Keeping them indoor-only is best for their safety and health, and the health of your local ecosystem! Your instincts are right- keep your cat indoors and you'll have many more years to enjoy with them. :)

I feel so bad because i had a canary like the one in the "probably shouldn't own animals" post when i was from 6 to 8, and i feel so guilty. With the years i've learnwd that we were shit owners, and now i actually made research and i have a healthy hedgie in a good sized cage, and i really take good carw of her, but i think i might never forgive myself for the canary thing.

We all make husbandry mistakes, especially as kids, and it sounds like you've really worked hard to provide for the needs of your current pet. Don't feel guilty, just continue to provide excellent care for all your current and future animals, and educate others when you can!

I had a grandmother walk in with her granddaughter all ready to buy a ferret. I asked how much she knew about them. She said nothing. Didnt even have a cage. As someone with 2 ferrets and did weeks of research before I got my first, I told her everything; the good and the bad. She walked out with a betta and a tank. Oh and I needed to convince her to get the 2.5 gallon kit and not the mini kit. Couldn't get her to get a bigger tank.

Sounds like you're doing a fantastic job! Glad everyone could leave happy in that situation- if she had to be convinced to give a betta a proper home, I can't imagine her having a ferret. Yikes. Thanks for looking out for them!

Hi, I just found your blog and I'd like to ask a question. I'm going to be getting a leopard gecko in a few months, but I'd really prefer to not get an animal from petsmart or petco. Do you know of any other pet stores where I could get a gecko?

Get one from a breeder! :) They'll know their animals much better, and you'll know you're getting your animal from an ethical source. Great question!

Quick dog food question, have you heard anything good/bad about Merrick? I work at a pet store and the company recommends it, and from what I've seen it looks pretty good (grain free, good protein sources) but I'm not sure if there are any stories or factors I haven't heard about.

Yeah Merrick is great!! If you're ever shopping around for different foods, Dogfoodadvisor.com is a great source for nutrition info, and you can even look up individual formulas within brands. :)

I work at petco and last week someone dumped five (5) snakes on us. Just left them in the parking lot in pillowcases! In 40F weather! Fortunately I got them all rehomed to nature centers nearby before closing that day, but jeeze. They weren't even BPs or corns, they were milk snakes! There was such a panic as the (inexperienced) managers tried to figure out if they were hots or not, it was a nightmare.

Oh my gosh.

Hi! I love your blog. Can i ask you for advice? I have two female mice and since i'm upgrading their tank i want to adopt a third mouse. I have seached thoroughly but i can't find any good breeders around (the only one closed a year ago), only people who breeds them to sell as live food. My other choice is to buy it at a pet store, but the best one in town doesn't even sexes them. What do you think is my best choice? Thank you so much!!

Hello! Thank you so much!! That’s difficult- if your local pet store doesn’t sex them I would steer clear, as any female mice there will almost certainly be pregnant. Some breeders who sell feeders do still breed their animals for temperament and health. Many are happy to sell their mice and rats as companions instead of food. If that’s something you feel comfortable with, you could ask around to see if they sell mice suitable as pets. :) (Disclaimer: I’m not saying average feeders can’t be good pets or are any less deserving of love, but you don’t want to end up with a pet that is aggressive or sick and hurts your other two. It’s a significant risk if temperament and health aren’t priorities for the breeder.)

Your other option, depending on what access to transportation you have, is to travel to a big-box pet store like Petco or PetSmart that is an all-female store (you can call to verify this). Take pictures of your set-up before you go! It’ll reassure employees that you’re getting the mouse as a pet, not a feeder. :)

Best of luck!!!

A new friend of mine told me about her childhood feeder goldfish that lived in a bowl for 8 years, never growing. I don't really find the story believable, nor something that should continue to be told. I tried to, as delicately as possible, suggest that perhaps her parents swapped out for a new goldfish any time her fish died. She turned away and didn't respond, so I believe it angered her. Was that horrible? Is there a better way to address this?

Hello! This is a tough thing to address. Goldfish are capable of living to 20 years old, and while they rarely live past 1 week-1 year in a bowl, they are very resilient fish and sometimes will live 5-10 years in a bowl. They’re still suffering from stunted growth, ammonia burn, and compacted organs- leading to a very painful and still short existence- but there’s a reason they and bettas are the traditional “bowl fish” and that’s because they can endure a whole lot of pain compared to other fish. So it’s possible, just rare, that your friend’s pet is actually 8 years old, just very unhealthy and suffering.It’s hard when someone else’s pet is suffering to know how to approach it. Ultimately you can’t make someone take better care of their animal, but in the future, I find getting someone excited about proper animal care is the best way to go about getting them to change. Accusing them will just make them defensive, but approaching it from a “Wow! I just found out goldfish can live 20-30 years in a big filtered tank! Wouldn’t it be awesome if *insert fish name* lived that long? Check out how big they get!” Show them cool tanks, full-size common/comet goldfish (which grow to 10-18 inches), etc. Don’t push it too much, obviously- you want to spark their curiosity, not annoy them. :) If you can do that, they’ll start looking things up on their own and realize they’re hurting their animal. Make it seem like you’re on their side, not attacking them, and you can usually get a lot further!Give it some time. It may not be something she wants to discuss at this point, but I wish you the best of luck! Thanks for looking out for your friend’s goldfish! They can certainly use awesome advocates like you. :)

I work at PetSmart, and the stupid people today... started off with a phone call. Customer has a beardy and a cricket keeper and found a couple crickets on the floor today, called to see if I had any idea where they came from. A little silly, but okay. Then.... "Does your CK have the lid on properly or any noticeable cracks?" "Well it had 2 little sliding doors, but one broke off... But there's nothing high enough for them to climb out" .. Do you.. I... I don't get it.

Hahaha! Those giant hind legs aren't just for decoration. 😂 People, I swear.

meghanbacso

he’s doing a great job

dumbpetstorecustomers

If you’ve had a long day at work, I implore you to watch this adorable horse doing his chores.

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