How to Fix Attachments Disappear in Outlook
In today’s tech-driven era, sending files as email attachments has become the norm. Unfortunately, users occasionally might not be able to open the attachments supplied to them. Therefore, users must learn how to resolve the problem of attachments not opening in Outlook. By reading this article, you can learn more about the reasons for the outlook attachments not showing. So let's get started.
How to Fix the “Outlook Attachment Not Showing” Issue?
The most frequently utilized features in Microsoft Outlook are, in fact, attachments. This feature is used by a sizable number of people to share and receive files and documents. However, if there are problems, such as received attachments disappearing in Outlook, users may not know what to do. Large, tiny, and different kinds of attachment files are all involved in these Outlook difficulties. So how to resolve this issue?
1. Update Outlook, First
If you're using an outdated Outlook version, check for updates, and if any are available, upgrade your Outlook. An outdated version can occasionally cause this problem. Additionally, adhere to the instructions below to upgrade the Outlook application.
Open the Office App and select the menu. Then select the Help option.
Click the Check for Updates option now to check for the Outlook update.
2. Repair Personal Storage Table File
After trying the aforementioned fixes and still being unable to open attachments in Outlook, examine the PST file's condition. If you can't open attachments, it can be because the Outlook data file (PST) is corrupt. The Inbox Fix Tool (ScanPST.exe), which is found in the default Outlook installation directory, can be used to repair the file.
ScanPST.exe might not be able to fix a significantly corrupt PST file. However, you can then employ a sophisticated PST file recovery program to repair Outlook.
3. Antivirus Program Preventing
Some antivirus software you have running on your computer may be the cause of attachments disappearing in Outlook. How does that function? Antivirus software works to protect your PC from all incoming data.
Attachments are part of this incoming data; therefore, while doing their duties, antivirus systems may prevent you from accessing your attachments. To determine for sure whether your antivirus program is to blame for your inability to open attachments, simply turn it off in this situation.
Go to the "Windows notification area" to find the antivirus program you want to disable. The icons of the programs are typically displayed.
Depending on the program settings, right-click the program's icon and select "Disable," "Shutdown," or "Stop."
Alternatively, if necessary, open the program and use its menu to disable it.
4. Save Attachments on OneDrive
Outlook Web App users may use OneDrive to save attachments directly. But only OneDrive for Business can use this. When you save files to the OneDrive app, OneDrive for Business automatically adds them to the email attachments section.
To access the files from OneDrive, select the "Save to OneDrive" option.
What you should do is:
Open the email that contains the Outlook attachment not showing Web App.
The dropdown menu adjacent to the attachment should be selected.
Select "Save to OneDrive" now and click.
Click "Save all to OneDrive" if more than one attachment is not opening properly.
The confirmation message "Saved to Email attachments" should appear after you add a file to OneDrive for Business.
5. Clear the Cache Memory
Every program has a history or cache memory, and MS Outlook is no exception. There may be files or add-ins in this cache memory that give the user problems. Therefore, you must clear the cache memory to resolve any issues you may be facing when trying to upload file attachments in Microsoft Outlook. Here are the detailed instructions you can adhere to do this:
On your device, launch Microsoft Outlook.
Select "File" from the menu.
Choose "Options" You need to select the mail tab from here. The "send message" portion is found by scrolling.
Choose "empty autocomplete list" and press the button. To finish the procedure, select the yes button.
Extra Tip: Try reputable third-party programs that swiftly save all attachments from Outlook if you still have issues with Outlook attachments not showing in the reading pane. You can download all of your attachments at once; it is one of the most excellent automated tools that may provide you with an alternative solution to your problem with an attachment preview in the reading pane.
Parting Words
You now know how to download or save attachments in Outlook, as well as what types of files you may download and how to use the Outlook app's See Attachments feature. Additionally, several attachments can be saved simultaneously using Outlook's "Save all" feature.
This article should have assisted you in resolving the "Unable to download attachments from Outlook Web App" problem as well.
Source - https://emailtechnicalblog.blogspot.com/2022/10/best-tips-to-fix-outlook-attachments.html