Yes- I agree to ALL of the terms and conditions...
We often don’t think about all of the behind the scenes actions when using technology and being online- we often take what we have for granted and just get on with our lives. Well spoiler alert, technology companies often use your personal data and sell these on to other companies to create algorithms and establish patterns of information. You might not have been aware of this, but you’ve probably definitely agreed to it…
Most things come with a set of terms and conditions; a list of legal logistics which you can either agree to accept or decide to decline- the slight catch is that unless you accept you most likely can’t proceed to engage with the product you want to use. You might be setting up a new phone or laptop, signing up with a new bank, purchasing a subscription for your favourite fashion magazine or even just opening a new app you’ve just downloaded- my point is they’re everywhere. However, I don’t want to ask whether people choose to accept or not accept the terms and conditions they’ve been faced with; instead, I want to ask if people have ever actually read them and should we be more conscientious when it comes to accepting and I suppose (in a more terrifying way of looking at it) signing a contract, especially when it comes to the collection of our data via technology and the internet?
When asked ‘what are the benefits of technology?’, common replies are often that it makes life easier, and allows us to complete tasks faster. So, in this speedier, more fast paced day and age, do we have time to read 83 bullet points containing pointless information that, unless you’re a lawyer, might as well be in a foreign language? Although personally I will mostly agree to any Ts and Cs without reading any of the legal lingo, it’s made me wonder what’s actually included within that list which means I have to agree altogether and do companies take advantage of the likely fact that most people don’t read their lengthy terms and conditions to hide agreements that we might not necessarily be totally okay agreeing with?
Alex Hern, a writer for the Daily Mail has mentioned that companies might deliberately write 1000 pages of terms and conditions to put off a customer from reading them and THAT THE USE OF ALL CAPS LOCK TEXT MAKES THINGS HARDER TO READ AND SO COMPANIES CAN BE CONSPICUOUS WITH PARTS OF THE CONTRACT. For example, did you know that despite Snapchat’s unique feature of sending a photo that can only be seen for a short few seconds, they have the right to copy, reproduce, publish and display all and any photos a user might send. I didn’t- but then again that’s my fault as I quickly tapped through all the user set-up questions in a rush to post my first Snapchat story of what was most likely an averagely staged photo of my dog. However, although Snapchat legally has to state the ways in which they store and intend to use data, it’s probably not something they want to shout from the rooftops.
Other examples of where companies have used user’s data include fitness apps which track your steps and movements, music apps, such as Spotify, which predict playlists that you might want to listen to, based on your previous music choices and online shopping websites which look at clothes you have previously ordered to suggest new items you might want to buy. Fitness apps have even been able to help police investigations by looking at the previous movements of a user of their app!
Now that I’ve hopefully opened your eyes to just a smidge of the behind the scenes actions, how do you feel knowing that it’s likely you have agreed to the collection and sharing of your own personal ‘private’ data or even just that you’ve potentially signed a legally binding contract that you might not agree with? Will you start reading those Ts and Cs or will you continue scrolling straight to the accept button in order to skip straight to reaping the benefits of a product?
Sources:
https://www.theguardian.com/technology/2015/jun/15/i-read-all-the-small-print-on-the-internet (Retrieved 20th March 2019)











