EnableX

Video, voice and messaging APIs for easy and quick integration into browsers, native and mobile applications. EnableX is a product of vCloudx Pte Ltd

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Enjoy a one-touch video meeting experience that modernises today’s communications.

Know More: https://www.enablex.io/ucaas/video-meeting

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The Complete and updated 2023 Two Factor authentication Guide

How to set up two factor authentication using SMS, WhatsApp, video or voice. Get step by step instructions, factors to consider.

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How to build a best in class digital banking experience?

Learn how you can build a modern, scalable digital banking solution using a multichannel CPaaS. Get tips and resources to improve CX!

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How to get Green Tick on WhatsApp Business?  - Insights about video API, SMS API; WhatsApp for Business API

Share withAs the digital landscape continues evolving, platforms like WhatsApp, guided by Meta, are transforming how businesses communicate

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How to set up Two-factor Authentication: The 2023 Identity Management Guide 

Safety breaches in the digital era are a common occurrence. Cybercriminals are looking for approaches to access personal facts. One way to help guard against these assaults is by using two-factor authentication (2FA), which adds a further layer of protection to your identity management systems.  

EnableX multichannel CPaaS makes it easy to put in force 2FA through various channels such as video, voice, SMS, and WhatsApp for Business API, providing a convenient and secure manner for end users get the right of entry to their accounts. 

In this blog, we will explore the following: 

Why is 2-factor authentication important 

Trends in identity management solutions globally 

How to set up 2-FA using SMS OTP, the most widely used channel 

How to turn on two factor authentication on various platforms and channels 

Explore new trends in 2-factor authentication globally 

How EnableX can help you create secure login and transaction workflows using 2FA on new communication channels using Video, WhatsApp and Voice 

Original Source

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Get started with EnableX Video UIKit, and integrate live video calls into your app in 5 minute. Just write a few lines of code and get powerful video capabilities up and running. It's so easy and incredibly fast. Try it for free here : https://portal.enablex.io/cpaas/trial...

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How to build the best digital banking experiences with Multichannel CPaaS 

According to Reputation & Customer Reviews Statistics Report published on finance online, 71% of customers are more likely to recommend a business to others if they have a positive customer service experience. On the other hand, 86% of customers are willing to pay more for a better customer experience. With customer experience becoming a key differentiator for businesses, it is important to invest in tools that enhance communication with customers.

This is where multichannel CPaaS (Communication Platform as a Service) comes in. CPaaS is a cloud-based platform that enables businesses to integrate voice, SMS, WhatsApp, and video communications quickly and cost-effectively into existing applications and services. By using multichannel CPaaS, businesses can provide seamless communication experiences across multiple channels, ultimately leading to increased customer satisfaction and loyalty. Specifically for Banking and Financial Companies, multichannel CPaaS can lead to better outcomes. Original Published

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How to get Green Tick on WhatsApp Business? 

As the digital landscape continues evolving, platforms like WhatsApp, guided by Meta, are transforming how businesses communicate with their customers. Official WhatsApp API providers such as EnableX have played a pivotal role in this transformation, converting WhatsApp from a personal messaging app into a powerful business communication tool. Today, businesses worldwide use WhatsApp to promote and sell their products. Businesses that have earned the WhatsApp Green Tick Verification stand out in this bustling market. 

The green tick is a verification badge that signifies an Official Business Account (OBA) on WhatsApp. Earning this badge requires businesses to undergo a comprehensive verification process and meet the stringent criteria set by WhatsApp. Original Source

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  Interactive Voice Response (IVR) is a powerful technology which enables businesses to provide exceptional customer service through automat

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How to add video conferencing via API to your website or app

According to a report published in Fortune Business Insights, the global video conferencing market size was USD 6.28 billion in 2021 and is projected to grow to USD 14.58 billion by 2029, exhibiting a CAGR of 11.3% during the forecast period.  It is no secret that video conferencing has been in high demand for the past two years, and it is expected that this trend will continue. Virtual meetings, webinars, and interviews are becoming more important parts of modern communication as remote work becomes the new normal. Furthermore, businesses are now seeing the benefits of incorporating video conferencing into their websites as a means of enhancing collaboration, improving customer engagement, and improving productivity.   There are several ways you can integrate video conferencing into your website, but integrating them can feel daunting, especially if you haven’t done it before.   In this blog, we will provide you with all the information you need about embedding video conferencing into your website or application, as well as low-code options that simplify the process of embedding video conferencing.  We will also introduce you to EnableX, a powerful video conferencing platform that seamlessly integrates into your website, enabling you to offer your customers a high-quality video conferencing experience. 

This blog guides you on how you can add video conferencing to your website with ease, whether you are looking to enhance internal communication, hold virtual events, or conduct remote interviews. Let us get started and revolutionize how you communicate with your employees and customers.  

How Website Video Conferencing Works  

There are two viable solutions available for integrating video conferencing into your business application using EnableX. 

A low-code approach using pre-built UI templates can save development time and effort but still requires knowledge of server API for provisioning needs. 

Developing a video conferencing UI from scratch can be a complex and time-consuming process. It requires expertise in front-end UI development and knowledge of server API for provisioning needs. If you still want to pursue this due to specific requirements, you can learn more about our fully powered video API here. 

Low Code Development 

If you want to integrate video conferencing into your website with low code, you can use a video conferencing platform that offers low-code integration capabilities. Here are the steps you will need to follow: Read More

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Collaboration with Whiteboard and Screen Sharing in Video Calls

In today’s digital age, collaboration has become integral to work and communication. Video calls have emerged as the go-to solution for remote collaboration, allowing people from different locations to connect, communicate and work together seamlessly. 

However, video calls alone may not be enough for effective collaboration. That’s why many video conferencing platforms offer collaboration features like whiteboard and screen-sharing. With these features, video calls can become a highly productive and interactive environment for remote teams, enabling them to work together just as effectively as if they were in the same room. 

Before we get started, it is important to understand what collaboration features are and why they are important. Collaboration features allow participants in a video call to work together in real time, making the call more effective and productive. An enhanced whiteboard allows participants to draw and annotate on a shared canvas, while screen-sharing allows them to share their screens in the call. 

Whiteboard 

A whiteboard is a digital canvas that enables participants to collaborate and brainstorm ideas in real-time during a video call. It allows users to create, edit, and share content in real-time, using a variety of tools such as pens, markers, shapes, and text. 

EnableX Whiteboard is a real-time collaboration tool that allows users to draw, write, and share ideas on a virtual canvas. It is designed for video conferencing, online meetings, and webinars. 

Screensharing 

Screen sharing on a video call is a popular feature that allows participants to share their computer screen or a specific application with others on the call. This feature is commonly used in virtual meetings, webinars, online classes, and remote work settings to enhance collaboration and communication between team members, students, or participants.  Read More

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How to Use Low Code video API Snippets and set up virtual video rooms

EnableX provides a comprehensive video conferencing solution for salespeople, customer support agents, and any other personnel who need to conduct meetings and conversations with their clients. With EnableX’s powerful low code and Rest APIs, creating and managing meeting rooms is simple and straightforward. The platform provides all the tools you need to set up and customize your rooms according to your specific requirements.

As a developer, you need the best video conferencing API for your team to communicate with your clients. EnableX provides different types of rooms tailored to your specific needs. Here are the room types and their scenarios that are suitable for Agent-Client Scenarios.

How to Create a Video Application

Creating a video application using EnableX is a simple process that can be done through the EnableX Portal. By following a few steps, you can have a video application ready to use for online classes or other purposes. The

Login to EnableX Portal.

Create a video project.

Select Low Code as your preference.

Select a ready-made template for your use case or customise your own template by selecting Build From Scratch template. Read More

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Telcos are Dead, Long Live Telcos

The telecommunication landscape has undergone significant transformation in recent years, driven by digital disruption, increased competition, and evolving customer demands.  

But a strange phenomenon no one talks about today, is that in an information and data-addled world, the companies who provide data and voice connectivity make the least percentage of profits to come from their industry. A simple explanation is that telcos today are utilities, and comparing their profits to other utility companies is a good way.  

I would posit it is a flawed explanation. No other utility company has the ability to turn on additional revenue sources on a dime, and yet, most telcos globally are still not pressing the button to enable CPaaS in their sales mix.  

Telcos have unparalleled communications infrastructure, which is now becoming stronger with growing 5G deployments. This is complemented with a solid enterprise brand, strong business relationships, deep sales organizations, strong brand recall and customer trust.  

While speaking to C-Suite executives at Telcos globally over the past few months, the following issues plague their decision-making process: Read More

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How to Create Video Application for an EdTech Platform  

Online classes have become an increasingly popular way to deliver education. To create a seamless online learning experience, many educational institutes are also turning to video applications. In this blog, we will guide you through the process of building a video application for online classes using the EnableX Low-Code Platform and REST APIs. 

Create a Video Application 

Creating a video application using EnableX is a simple process that can be done through the EnableX Portal. By following a few steps, you can have a video application ready to use for online classes or other purposes.  

Sign up for an EnableX account 

Create a video project. 

Select Low Code as your preference. 

Select a ready-made template for your use case or customise your own template. Read More

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Revolutionizing the Gifting Industry with Live Commerce through CPaaS 

The gifting industry has undergone a significant transformation in recent years, fueled by the rise of e-commerce and digital platforms. One emerging trend that has gained tremendous momentum is live commerce, which combines the power of video streaming, real-time engagement, and social commerce to create an immersive shopping experience.  

In this blog post, we explore how live commerce can serve as a game-changing go-to-market strategy for the gifting industry. We will also delve into the integration of video API, SMS API, and WhatsApp API at different stages of the transaction, with EnableX as the service provider for these APIs. Additionally, we will discuss the benefits of adopting a Communication Platform as a Service (CPaaS) solution to further enhance the gifting experience.  Read More