Some basic thoughts on online healthcare
The only online medical app I've ever used is "Dr. Chunyu", a very popular online medical app in China a few years ago, where I consulted a doctor for a skin problem when I was in high school and the consultation fee was 8 RMB, or about 1.61 RMB. The doctor I consulted claimed to be from the dermatology department of a state-owned hospital in a city. He reviewed the pictures I uploaded and told me to follow his breeze to buy medicine. In fact, the medicine he recommended had strong side effects and was not effective in curing my condition, but it did help me in a short period of time. In recent years, the reputation of "Dr. Chunyu" app has been declining year by year, and the reasons are complicated. The medical system in China is divided into public and private hospitals. Due to the lack of medical resources and market regulation, private hospitals often have serious problems such as over-medication and medical malpractice. After the popularity of "Dr. Chunyu" APP, for whatever purpose, it began to cooperate with a large number of private hospitals. There may be advertising and other interests involved. Due to the lack of clinical experience and medical qualifications of doctors in private hospitals, users often complain that the medical advice provided by the app does not solve the problem and often directs consumers to local partner private hospitals. This led to a serious decline in the reputation of the app. Dr. Chunyu's market share was further undermined by the introduction of Ali Health, a medical app owned by Chinese Internet giant Alibaba. I downloaded Ali Health, and I found out that Ali Health offers vaccination appointments for all types of vaccines and 30-minute delivery of local medications." Alihealth is more often partnered with large state-owned hospitals to provide online appointments and other services, which is indeed better than Dr. Chunyu in terms of reputation and service experience, but I have not actually experienced it, so I can't comment more. I think there is a huge market for online medical services in areas where medical resources are scarce, such as Ottawa. I have personally experienced waiting overnight in an Ottawa hospital. For foreigners who don't have a health card, don't know how to make an appointment, and don't have a private doctor to help them, the only way to see a doctor is to do the basic walk in. In fact, for many basic illnesses, online Q&A can often solve more than 70% of the problems, and it can take a lot of pressure off the local hospitals. In my opinion, online medical care must be clear about its position, dedicated to solving simple medical consultations, for systemic and serious diseases, it is still necessary to go to the hospital.











