Last-Mile Delivery Strategies during COVID 19
The world before COVID 19 is entirely different from the world now! It's time to embrace new things, it's time to replace the old strategies and this is the time for transformation.
Whatever happens, the people have to live on, the business has to run and the economy too! After the entire lock down of companies, schools, universities… now everything is slowly beginning to reopen. But still, the pandemic corona virus poses a threat to human lives. However, we have to overcome this. Social distancing, wearing masks, sanitizing etc will be a part of our lives for some years.
Now businesses are about to open, with the outbreak of COVID19, retailers are looking for new delivery strategies. So here we have discussed about some last-mile delivery strategies that retailers can take during COVID19. Check out those innovative strategies to run e-commerce:
Contact less delivery
As part of social distancing, last-mile delivery service should resort to contact less delivery. Contact less delivery is something every business should adapt to. It is the only way to ensure the safety of the delivery agents and customers during this pandemic. The delivery agents should wear masks, use sanitizers and gloves while delivering the packages. It would be wise if they could leave the package in front of the door rather than to the hands of the customer to ensure end-to-end hygiene.
Contact less payment
Exchange of currency notes can be a way to exchange the corona virus. So to prevent the spread of Covid-19, it is better to shift the payment strategies to digital payment mode. It is recommended to switch to contact less payment options such as credit card, net banking, UPI etc.
Automate notifications
Transparent communication can always win the heart of customers. Notifying customers at each step is the best way to win in business. Sending notifications while placing an order, at the time of shipping, and on the day of delivery can create a good interaction with customers.
Delivery route optimization
The last mile delivery route should be optimized in such a way that more packages can be delivered in the shortest time slot. Route map should be created specifically to avoid delivery in containment zones.
Make use of the above mentioned last-mile delivery strategies during this pandemic to ensure the safety of delivery agents and customers across the world.