Contact Voltage about Love Choice complaints
Not gonna beat around the bush. I too hate the idea of the Love Choice system, so for those of you who want to contact Voltage directly, I’ve written us a handy dandy standard email, it may require some formatting in terms of paragraphs and of course you can add or take away from it, but the main complaints we seem to have are listed:
I am writing today to express my dissatisfaction with the announcement that your new game, Masquerade Kiss, will be released as a Love Choice title,
When this system was released, a large portion of the international fan base was clear that this was not something we desired, to which you responded reassuring us that Love 365 was going to remain a mainly pay to pay application. This release of Masquerade Kiss under this model strongly suggests that you are going to follow the Japanese application, under which all new main stories are on the Love Choice system, if this is the case then you’ve been dishonest to your fans and has shaken our trust in you considerably.
The Love Choice system is distinctly a freemium model, and I shall explain to you why this is not received well by the fandom:
1) Firstly, the waiting. One of the most attractive thing about your stories is the ability for those who are short on time to be able to purchase a story and read through it at their own leisure. Love Choice’s requirement for you to wait to read the next chapter breaks the immersion that your writers create, and if you are a free to play customer, by the time the next chapter has been unlocked, you are having to remind yourself of previous events in the story. It ruins the flow of the story and makes it hard to follow.
2) The choices within Love Choice stories are clearly labelled as to which choice is preferred by the love interest. This blatant signposting removes an element of personality in the game, as rather than considering which option you would be more likely to choose yourself, you’re only thinking as to the cost of the choice, and whether or not it is worth the investment of hearts. This once again breaks the immersion in the story and makes the process of reading extremely linear by making the cheaper choices redundant.
3) The cost of Love Choice you may argue is free, however I must disagree. To read a Love Choice story to the standard of your current model, with no waiting and choosing all possible options, is triple to cost of your current main stories for an arguably weaker system. Considering people read these stories for the happy endings trying to argue that this system is free is rather disrespectful.
4) The lack of ownerships over the stories. With Love Choice you have made it clear that there is no way for readers to keep the stories they have invested time and money into, unlike your current system. This means even if we have spent hearts to achieve the best ending, if we wish to re-read a story you’re still going to make us wait to experience it again, and spend ever more money if we want to read it in one sitting. Only allowing ownership through ‘Collector’s Edition’ campaigns is highly unfair to your fans, as this means that those who don’t have to the time or money, and new fans will miss out on this chance.
5) If the Love Choice system is implemented as it is appearing it will be, it will make the ‘Monthly Pass’ redundant. The pass system is quite restrictive as it in, however in making main stories Love Choice it removes a large portion of the 400 coin value stories. This suggests you are either going to increase prices once again for coin purchases, which will not be well received, or that part of our money will be lost as there are fewer full price stories leading us to spending passes on cheaper ones.
6) Finally, and the most pressing complaint we have is your forcing of this system onto us. We don’t mind if you introduce more of these stories for those unable to afford the coin system, what we as paying customers are disappointed in is the fact you are not giving us the option to use the old system on these stories. This means that if there is a character or story we do wish to read, it feels as if we are being extorted into spending more on your app and aren’t valued as a paying consumer.
As a supporter of your company, your stories, your characters and the pay to play model you use, I ask you to reconsider the introduction the Love Choice system as it stands. Please don’t alienate those of us who’ve found joy in your creations and how you let us interact with them more freely through the pay to play model.
To send this to them, I would suggest using the in app customer support feature under ‘Settings and Profile’
Go forth and share! Let’s show Voltage exactly how much we detest this business model!
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