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Enabling better decisions to drive better outcomes with real time insights

The market forces and the global business environment require real-time decision making and set as a prerequisite a single source of truth. At the same time new technology enables organizations to easily access information using mobile, cloud and analytics solutions.

SAP S/4 HANA and SAP S/4 HANA Finance are presented as SAP's new generation technologies, created to support the new C-level executives' agenda. It is clear that adoption of ground breaking innovation requires an organizational transformation and strong executive sponsorship, both of which are only secured in an organization when there is a significant business case to be realized by these implementations.

IBM and its industry & SAP specialists help you understand if you are ready to make the move or identify which SAP S/4HANA adoption scenarios would be the most suitable for your business. IBM Global Business Services provides an entire suite of assets, accelerators and services to help you with this key business and IT transformation. Service offerings are cross industry (grouped by Strategy, Implementation, Conversion and Support Services) and industry specific assets (mainly addressing industry use cases around analytics).

Join our webinar to discover how S/4 HANA enables better decisions to drive better outcomes with real time insights

http://ibm.biz/CFOStudy_S4Finance

#s4hana ibm cfo finance analytics digitaltransformation

Oil and Gas 2030 - IBM Institute for Business Value Executive Report

Energy demand is expected to grow significantly in the next two decades, with increased demand mainly coming from emerging nations with increasing economic power. While governments and companies investigate alternative sources, for most regions of the world the biggest challenge will be learning how to better leverage technology to extract more oil and gas from existing sources, and find new ones.

So, how can Oil and Gas companies act now to position themselves for success in 2030? Companies need to develop, deploy and integrate strategic production and information technologies to enable key success factors: performance management, enterprise risk management, operational excellence, people management and adaptive business models.

Find out more in the IBM Institute for Business Value study

#oil&gas

Do you want to become a Digital Enterprise?

Reinvent your company now with SAP S4/HANA & IBM.

Join our Online Live event and meet Sanjay and other IBM experts in Digital Transformation on May 13.

Quickly Register here:

http://ibm.biz/S4HANA_LiveEvent

Discover how to unlock opportunities with IBM.

Join our Live Event: http://ibm.biz/CityAnalytics-Webinar

Drink-IT: The First Standard IT Solution for the Beverage Industry

Drink-IT® is a complete industrial solution built on Microsoft® Dynamics ERP & CRM for beverage companies worldwide. It is the ideal standard solution for beverage companies producing from 10.000 to 2.5 mill. Hl/year, as well as an ultra-high ROI spoke solution for larger beverage companies running any other ERP solution at hub.

With Drink-IT®, you group all of your business activities in a single system. Information on production, quality, logistics, sales, marketing and manufacturing is integrated into one solution, which makes it possible to align your different business processes optimally.

Drink-IT® is all you need to manage your business successfully. The solution is easily customizable (country-specific) and user-friendly, and can be implemented quickly.

More than 2,500 users in 80 beverage companies in more than 20 countries are already using Drink-IT® to simplify and streamline their business processes.

Over the years, Drink-IT® has proven its high value to both small, family-run companies as well as some of the largest beverage companies in the world. Thanks to the modular design, each customer simply chooses the functionality needed - all the way from production planning to market intelligence - and run Drink-IT® as a complete stand-alone solution or as turn-key solution in a larger hub & spoke environment.

A thirst for success

Are you a small, mid-sized or large brewery, winery, spirits or cider producer, soft drink manufacturer/distributor or other bottling company?

Do you want to support your business needs in an easy-to-implement, scalable, integrated and flexible way?

Do you want a standard and lasting solution that is easy to roll out and has a high ROI?

Let your business grow based on the insights you gain by using Drink-IT®!

Discover how IBM can bring Drink-IT to you. Register now to our Live Event:

http://ibm.biz/IBMDrink-ITwebinar

Recorded Webinar -"Surviving the Age of Disruption”. 601 CHROs give their thoughts.

Forward-thinking chief human resources officers around the globe are increasingly looking at big trends in consumer experiences and applying them to improve how they keep employees engaged.

According to CHRO Study published by IBM’s Institute for Business Value, we interviewed 5,247 business leaders to find out what they believe the future holds and how they’re positioning their organizations to prosper in the “age of disruption.”This report probes more deeply into the views of the 601 CHROs who contributed to our research.

We discovered that the most perceptive CHROs are treating present and potential employees like customers.

They’re also capitalizing on emerging technologies to improve the employee experience, building a flexible skills base, drawing on analytics to predict future workforce trends and creating a social dialogue with employees to manage change more effectively

Learn about the emerging techniques and technologies helping the top CHROs to stay ahead of the game.

Click here for Webinar Recording

Source:- http://www-935.ibm.com/services/c-suite/study/studies/chro-study/

#HR #HRtech #employeeexperience #workforce #workforceanalytics #talentmanagment

Go Mobile the Right Way: A Pragmatic Approach to Workforce Mobilisation

Mobile-enabled workers tend to be more than 35% more productive than their non-mobile enabled peers. 91% of mobile users keep their mobile devices within reach 100% of the time.

Where to start with web-to-mobile transformation? Many companies recognise the need to “go mobile” - and the benefits it can bring - but just don’t know where to start. How do they conduct an efficient review of their own mobile needs? How do they know which business processes they should mobilise first? How can they guarantee that the apps are as user friendly as possible? Will the mobile apps even be used after the investment is made to create them? Will the apps make their organisation more productive and how they guarantee a good return on investment?

An organisation’s mobile journey is not just a simple case of arming its employees with mobile devices. It’s about the process of transforming the right business processes into functional and user-friendly mobile versions which will solve key business challenges, empower the workforce and ultimately lead to increased productivity.

Every organisation’s journey from web to mobile is a transformation, but it can vary immensely in terms of its key priorities and scale.

The key question for each company is “What’s right for my business?”

Pragmatic Approach Starting with the technology and then trying to shoehorn in business processes is now widely recognised as the wrong way to do it. Understanding the business processes end-to-end before choosing the technology is the wiser route to “going mobile” in an enterprise.

The steps to this approach involve:

Understanding and prioritising the business processes and functionality that bring the most value for mobile interaction

Defining the user experience with the aim of achieving user-friendly mobile apps which are adopted by all employees and ultimately lead to increased productivity

Finding the right technology to “enable” the key findings from the first two steps

This approach is used to help navigate the mobile journey in a pragmatic and structured way, rather than by personal preferences or instinct.

Continued Business Operations – Wherever, Whenever There are many key business challenges that can be overcome by mobilising the workforce. Business mobilisation allows for continued operations no matter what, for example:

Technicians in the field can access vital information in real time enabling asset maintenance and reporting.

Sales people can access critical information on a tablet as they are talking to a customer.

Managers can approve purchases or timesheets no matter where they are located.

Warehouse operatives can check stock while on the move.

Everyone can make decisions in real-time and at the point of interaction.

The whole workforce can be empowered, whether they are in the confines of an office, plant floor, field or on the move.

For those with limited network access, apps can be made available offline.

Companies that are considering developing their mobile strategy shouldn’t just dive in blind, in a bid to be seen to be “going mobile”. They should take a pragmatic approach, and make sure they create a compelling mobile user experience for their workforce to get the best return on this vital business investment.

____________________________________________

Are you an SAP client interested in exploring the advantages of having a mobile-enabled workforce? Think of what you could do if your SAP applications were available to you wherever and whenever you needed them. Due to our longstanding partnership with SAP, IBM specialists can help your organisation to efficiently transform from web to mobile in a way that is built around your business priorities.

SAP + IBM + Mobile = Transformational Solutions

Learn more at the “Simply Mobilising SAP” live webinar from the comfort of your own desk on Wednesday 13th April hosted by IBM and SAP experts. Register here: http://ibm.biz/simply-mobilise

Sources:

Statistics: “China Mobile 50k survey”; Morgan Stanley Research; 2011; Sorensen, S.; The future is now – why you can’t wait any longer to set a mobile work policy. Forbes.com

http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=WH&infotype=SA&appname=GBSE_GB_GN_USEN&htmlfid=GBW03225USEN&attachment=GBW03225USEN.PDF

http://www.ibm.com/solutions/sap/us/en/landing/mobility.html

IBM & SAP: Testing as a Service

OVERVIEW The modern SAP landscape undergoes more frequent changes and interacts with multiple technologies that need to be tested to guarantee an end to end business process validation. IBM’s SAP Testing as a Service (TaaS) offering provides an outcome based testing platform with a scalable and flexible solution that helps our clients reduce their TCO, with cloud based testing technologies. Our testing teams pin point the impacted business function, via impact simulation tools and provide a deep industry insight that support day to day testing activities. IBM -TESTING AS A SERVICE Test execution is complex and increases time to market for each SAP release. Organizations struggle to keep track of their test cycles due to poor test management tools and reporting. Documenting test evidence and reporting defects can be very time consuming adding even more complexity to the process. In addition, test management tools aren’t always “user friendly” encouraging the business to revert back to Excel based testing. In an increasing global environment, with testers in different locations, maintaining the test momentum is a real challenge. IBM’s TaaS leverages best of breed solutions which fit different client scenarios. For such reason, we are working closely with our partners to ensure best practice and focus on your needs.

IBM & PARTNERS

We have combined our Testing factory based out of global delivery centers with best of breed automation solutions and IBM Innovations in testing to offer a TaaS model where you as clients will get end to end testing service and charged on usage basis. Our solution leverages advanced tooling and analytics that enables discovery, identification, prioritization and automated execution of end to end business process in a "lights-out" mode enhancing your ability to deploy solutions faster. We can combine this solution with continuous testing capability that will enable real time deployment of applications which will be particularly relevant for systems of engagement (mobile applications and analytics solutions).

MEET THE EXPERTS

RAVINDRA K.P. "I am an experienced sales leader specializing in sales and implementation of application management and testing solutions for SAP applications. With vast experience in medium and large European clients across Industrial and Distribution clients, I have helped several clients transform their Application management services driving down costs and adopting innovations."

DEBKUMAR MONDAL "Debkumar is the IBM SAP Application Innovation Leader for Europe. For past 20 years Debkumar has helped many clients delivering their global SAP programs and continuously enhancing the outcome through a robust application maintenance & innovation program. He has led engagements to set up state of the art testing services to support project & support environments consistently to drive down the total cost of ownership"

STEFANO TRANQUILLI "Project Executive - GBS Digital Sales Europe. I am an experienced IT consultant specialized in the sales and implementation of SAP solutions for small, medium and large companies. With consolidated experience in the Energy and Utilities industry, I have been working for several SAP Fi-CA and SAP IS-U projects in consulting, systems integration and ICT support."

SAP HANA migration for Banks: Meet the experts

Are you planning to migrate your SAP BW instance and to re-platform using HANA to obtain near real time analysis on accounts and transactions?

Are you aware of all the advantages of migrating your current SAP Bank Analyzer to the SAP HANA database?

With particular focus on helping financial companies, IBM is organising one-to-one consultations to discuss individual company needs in relation to Bank Analyzer HANA migrations, SAP Core Banking BW migrations, Cloud for SAP applications and any other topics you wish to discuss. Schedule your own FREE private session with our experts and download our whitepaper to discover the real advantages of using HANA technology both on Premise or on the Cloud.

If this is of interest of you, just register for your tailored session below or contact me directly.

#sap #saphana #hana #bank #financial #sapbw

Why is Advanced Counter-Fraud Technology Not Top Priority for All Insurers?

Almost 20% of European insurers don’t use technology to assist with fraud detection. In the US, 53% of insurance companies cite lack of IT resources as their biggest challenge to implementing counter-fraud technology.

Within the insurance industry, fraudulent activity is growing in sophistication and continues apace. The insurance industry and their genuine customers are major victims of these crimes - which include staged motor accidents, identity theft, medical, billing and insider fraud - with losses in the UK alone estimated at €1.5 billion per year. Even those organisations that have already employed sophisticated anti-fraud technology and processes must stay alert, as the threat of fraud is constantly evolving. And the onus is on the insurance companies to constantly monitor and adjust their models and responses in keeping with fraudulent activity.

Despite the ongoing threat, very few insurance companies are investing in fully functional state-of-the-art counter fraud technology and teams. In many cases, companies lack the IT resources to comprehensively invest in these advanced counter fraud mechanisms as much as they would like. In fact, in Europe almost 20% of insurers don’t even use any technology at all to assist with fraud detection. Often the reason for this is historical, as traditionally the different business units dealing with fraud in insurance companies – including claims, underwriting and risk – were kept separate, leading to critical intelligence gaps and leaving suspicious activity and patterns broadly undetected.

This can now be combated with technology and advanced analytics but often requires a seismic shift in operations and mentality, as well as a significant investment. However, fighting fraud does pay and there are many benefits to be had from embracing advanced fraud solutions.

Another hurdle to the detection of fraud, in particular in Europe, is the stringent data protection laws which make it difficult for companies to share information across borders; even a multinational is precluded from sharing information between its European locations! This loophole gives fraudsters a carte blanche to file the same claim with multiple insurers in different jurisdictions without consequence because the two companies can’t share data.

Special investigative units (SIUs)- which work alongside claims departments - have proven very effective in the fight against fraud. In the US, they are required by law in almost all jurisdictions. However their absence throughout Europe is notable, as many European insurers see them as a luxury rather than a necessity.

In an environment in which fraudsters are using high-end technology and making use of loopholes in data protection laws to their advantage, it is critical that insurance companies invest in highly effective counter-fraud systems. The deployment of advanced analytics along with the outsourcing of special investigative units (SIUs) proactively combat fraud, improve business results, and reduce loss while maintaining a positive customer experience. In a survey among European insurers in 2014, 57% of those using analytics had seen “detected fraud” increase year on year compared to only 16% in those with no solution or business rules only.

One of the main keys to success is early detection. By deploying advanced analytics, insurers can be given the capability to detect fraud before unnecessary payments occur and can even in some cases encourage fraudsters to abandon their plans. Analytical fraud models and rules are applied in real time to recognise patterns and halt suspicious activity as early as point of sale. This allows the counter fraud team or SIU to respond quickly to suspicious patterns and invest their time in the high risk transactions that have been identified. In addition, unique analysis capabilities can enable them to build “watch lists”, make deeper enquiries into suspicious activities, build compelling cases and ensure the recovery or denial of payment.

Many fraudsters are already using advanced technology to carry out their crimes, so shouldn’t all insurers be prepared to fight fire with fire? ********************************************************************** Are you interested in being able to quickly distinguish fraudsters from your valued customers? Do you want to reduce the volume of false positive fraudulent claims? Would you like to employ enterprise intelligence to continuously adjust your operations and stay ahead of trends?

For more information on IBM’s counter-fraud solutions, contact Aideen Keenan, IBM Global Business Services DS, [email protected]

Sources: http://www.computerworlduk.com/news/it-vendors/insurers-losing-billions-from-fraud-through-lack-of-technology-3581817/ The State of Insurance Fraud Technology, Sep 2014, Coalition Against Insurance Fraud http://www-03.ibm.com/security/counter-fraud/solution/index.html http://www.globaloptions.com/sites/all/themes/globaloptions/pdf/GO_Pinder_Interview_Post_Magazine.pdf

#insurance fraud #analytics ibm

IBM Forrix - A multi-channel auto-trading solution for foreign exchange and money markets

The complexity of foreign exchange (FX) trading has increased significantly during the past decade. Banks now have to offer clients single dealer e-FX trading services using online banking portals and must connect to various multi-dealer platforms and ECNs. Banks are faced with the challenge of providing identical user experience cross all channels in terms of pricing and responsiveness—and regulators are asking unique trade identifiers (UTI) for all OTC trades

Running different processes and systems for the eFX business generates unnecessary complexity and cost, which directly impacts the bottom line. Streamlining processes and harmonizing the IT landscape with IBM Forrix can lead to increased profitability, while delivering a better and more flexible service to your clients.

IBM Forrix is a fully featured e-FX platform that provides consistent functionality and service levels across both Single Dealer and Multi Dealer platforms:

• Integrating e-trading with rich 24x7 on-line order management • Providing consistent automated trading and comprehensive Dealer Intervention features across all channels using identical processes, through a single system • Offering simple integration mechanisms into front- and back-office systems to facilitate high straight through processing (STP) rates and reduce transaction costs

■ Helps reduce complexity and cost by harmonizing processes across all channels

■ Controls and steers the complete FX sales business using one single instance

■ Helps ensure consistent pricing across all channels

■ Enables better control over compliance issues, such as providing UTIs

The Fight for Competitive Edge in the Telco Space

Did you know that only 23% of communications service providers regard themselves as front-runners in using analytics? That means that more than 75% are allowing their competitors to gain a significant edge by undervaluing the importance of delivering a personalised experience to their customers. These companies - which include telecommunications carriers - are in the unique position of having access to rich data on all aspects of their customers lives.. but not all of them are optimally harnessing this information to the benefit of both themselves and their clients.

The heart and soul of the solution is the use of deep analytics to create unique personalised profiles on customers.

One of the major threats to the competitiveness of telecommunications service providers worldwide is the fact that many of their traditional products and services have become commoditised and are, with very few exceptions, offered worldwide at very similar prices. In addition, over-the-top providers - such as Skype and Whatsapp - have marched into the same space and are sweeping the floor with many of them by offering a whole new set of products and price points. To top it off, there is a commonly held perception that they don't do customer service well, putting them at a distance to their clients who are ironically the very people that they need on side to get back on track.

The telecommunications space is swiftly moving from a B-to-C to a B-to-1 space, as the top companies are honing their ability to get closer to each and every customer in personalised ways. The need for telcos to "reboot the customer experience" is crucial in order for them to start clawing back competitiveness.

That's where analytics comes in.

The data sets that telcos have to hand puts them in a unique position to create rich and meaningful personal profiles on every single one of their customers: what kind of interests do they have? Where do they hang out? What websites are they looking at? How are they using telecommunications services?

By using the right analytics in the right way on the right data sets, telcos can glean a 360 degree view of each one of their customers, allowing them to direct their marketing offers and campaigns in such a way that they generate a much higher return on investment and vastly improve customer experience and engagement.

By deploying smarter capabilities to better glean customer insights, telcos can then use this information to differentiate themselves from their competition by creating innovative new services and products that fit specifically to their own customers.

Telcos are not short on customer data, but the ones that will gain the edge are the ones that embrace the right analytics tools to reconnect with their customers in the best way.

________

Are you interested in improving your telco's customer experience? Does your telco have access to rich datasets, but not necessarily the best analytics tools? Are your telco's campaigns failing to generate results?

To find out live and directly from experts how IBM's extensive architecture and expertise can support your telco to source data, run analytics, execute campaigns, measure the results or any mix of this, why not - as a first step - join our express 15-minute webinar on 25th February? Register by clicking here.

#ibm gbsds analytics telcos

Case Study - IBM helping client strategies around moving HR to the cloud.

There are a number of considerations to determine the right cloud HCM platform for an organization such as.

Business case for the total cost of ownership.

Alignment with corporate IT strategy

Alignment with HR priorities etc.

Here is an perfect example, on how IBM has helped an telecommunication company to reach their goals.

A global Telecommunications company with a 110,000 employees in 82 countries was facing a challenge of having accurate timely trusted information to manage the business of H.R. and support business decision making.

Challenges included creating an integrated process and technology architecture and user friendly environment to allow quality analytics to flow across H.R. processes.

IBM provided a review of the existing landscape to determine

Challenges,

Priorities

Major pain points.

We worked with the business to determine a new integrated process and technology architecture, a high level business case.

Designed set of selection criteria and implemented a vendor selection process to assess the fit of various solutions to the strategic aims of the business.

Also supported the client through selection.

IBM were also selected as the implementation partner to deliver the solution and have gone on to provide both licenses and application support. The implementation was of a full cloud based Talent management suite.

Are you looking to move your HR to cloud? Ask Maddy – Madhulika Shelar by clicking HERE for live chat or email [email protected]

#HR GBSDS

Cut through the web of Insurance Fraud

Insurance fraud is identified as a significant revenue loss for insurance providers. According to Bermingham (2014), it costs U.S. property and casualty insurers approximately $30 billion annually and in the UK, insurance fraud is currently more than a $1.6 billion a year.

Opportunistic individuals and organized crime rings drive staged auto accidents, identity theft, medical, billing and insider fraud, continue to grow at a record pace. The growing sophistication of fraudulent activity is troublesome for special investigative units (SIUs) who aim to resolve cases quickly and direct their skilled resources to high-risk cases.

Insurers are responsible for ensuring that their counter fraud operations are based on scalable technology and processes that handle the volume of occurrences while nimbly reacting and continuously adapting to new suspicious patterns and schemes.

A reliance on manual processes and outdated systems is hampering insurers when it comes to fraud detection.

Proactively tackling fraud can make a real impact to profitability.

If you are interested in learning how new technologies are enabling Insurance Organisations to:

Quickly distinguish fraudsters from your valued customers

Improve the effectiveness and efficiency of investigators

Identify new ways to identify and flag potentially fraudulent claims at the first notice of loss at data entry

Measure the possible ROI for loss avoidance and risk management for applying fraud models to underwriting practices.

Contact Niamh McArdle, IBM’s GBS DS Leader for Financial Services, who will discuss the benefits of a Discovery Workshop which will help uncover key information about your Counter Fraud capabilities, gaps and paint points.

http://www.ibm.com/connect/ibm/uk/en/resources/niamh_mcardle/

Case Study on IBM Employee Engagement Survey

Translate employee feedback into organizational improvement.

When it comes to your organization’s future, your employees are the most valuable asset. They have the inside view on what is working and what is not, and, they can share their insights to help your company grow and thrive in an ever-changing business environment. With IBM workforce science and organizational consultants, capturing your employee feedback is easy. IBM offers a robust platform, with surveys tailored to your business, strategy, structure, goals, culture and challenges. What’s more, we prioritize the feedback and turn it into prescriptive programs that align with your ongoing strategy.

Here is an excellent Case Study of Kerry Foods that shows how IBM can help your organisation!!

OR email on [email protected]

Feel free to ask Maddy - Madhulika Shelar if you need any further information by clicking HERE

#HR IBM

Continuous Testing - Increase Efficiency by 40%

Free Online Interactive Event:

Wednesday, Mar 16, 2016 2:00 PM - 3:00 PM GMT Wednesday, Mar 16, 2016 15:00 - 16:00 CET

In this live event, IBM experts with over 45 years of combined QA and testing experience, Andrew Williams and Nilesh R Jain, will discuss how IBM has shifted Testing into hyper-execution mode with Continuous Testing.

The webinar is designed to help you develop a vision for Continuous Testing and a fast path to delivering Continuous Quality.

It outlines a pragmatic approach to Continuous Testing best practices, building on your existing capabilities to accelerate benefits and return on investment. Led by these IBM Testing experts, attendees will be introduced to IBM’s Continuous Testing framework and explore current testing processes and identified areas for improvement to amplify the benefits of Continuous Testing. IBM Continuous Testing approach provides both – quality and speed.

In these 45 minutes all the following pain points will be addressed:

Challenges with time to market due to low test process automation leading to poor product quality / service

Delays / downtime due to environment provisioning / application deployment

Difficulties gaining real-time test analytics data; Enterprises frequently struggle to achieve or even report on test quality service levels

Who should attend: Professionals involved in delivering Quality including Test Director, Test manager, Test leader(s), Development lead Test architect(s), Requirements manager, Test environment manager, Scrum Masters, Directors of Application working in the Banking or Insurance Sector or any individuals responsible for maximizing the release of software to production.

Agenda:

Learn how IBM’s Continuous Testing delivers benefits that save 40% or more in test execution

Experience speed and quality in application delivery similar to the Bank case study

Learn how to get started on Intelligent Test Execution and Environment provisioning with automatic Defect creation thrown in....

Access Advanced analytics and metrics providing decision-making insights in a blink

Experience a portal with customizable dashboard makes tracking and reporting a snap

Identify areas where CT can provide quick return

Opportunity to ask questions during the session with IBM experts

Last but not least: Even if you have already adopted Agile and DevOps as part of your mantra, you will realize what additional value can be derived from an outcome based pricing paradigm.

If you would like to learn more about how IBM can help clients in Financial Services deliver a seamless, intelligent approach to next generation IT Services contact me via the link below

#Test Early #Test Continuously #improve your software quality #devops #agile testing

Financial Services Event - Having a consistent global brand experience reduce operational costs and enhance customer experience

Free Webinar: Thu, Feb 11, 2016 9:00 AM - 10:00 AM GMT

In this live event, IBM expert Rajib Bose, will explain how Banks and Insurance organisations can reduce costs, improve control and provide a consistent customer experience by simply consolidating all of their digital platforms in one. By merging the digital platforms this will allow for you to easily organise, update and manage your website across all channels be it web, tablet and mobile. Managing all content across all channels from one place will allow for you a seamless digital experience in turn providing you with more user consistency, control and overall cost savings.

Who should attend: Marketing and Customer Experience Professionals working in the Banking or Insurance Sector who are responsible for maintaining multiple websites in different languages.

Agenda:

Why should you consider consolidating your digital platforms?

How can we help you to get started?

Case Study will be presented highlighting the benefits realised

Q&A - Live interactive session with IBM experts

If you would like to learn more about how IBM can help clients in Financial Services deliver a seamless, intelligent brand experience to their customers, register for a free webinar in the beginning of the post.

#cms #digital marketing #content management #online experience

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