IT Services Blog

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5 Signs that the Tech Support Company You are Working with a Good One

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When it comes to ergonomics in your workplace, you need to remember that the chair you sit on should be adjusted so that you can rest your feet on the floor/footrest, have about 2 inches clearance from the back of your knees to the chair and be able to rest lightly on the backrest. Keep task lighting if you are dealing with documents, point it away from your monitor to reduce glare.

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6 Tips Every Small Company Manager Needs to Employ for Selecting IT Support

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IT Support in Central London

There are many reasons why a small company might want to work with an IT support service provider. It might be because they need IT expertise coverage at all times. It saves money and time, allowing for better time management. IT support allows for managers of small companies to better focus on growing their company.

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5 Proven Ways to Improve Cyber Security for Your Business

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IT support for small businesses in London

There are a few tips that small businesses need to take advantage of in 2021. They should focus on establishing an IT roadmap and make the option for their team members to work from home as easy as possible. Working with the cloud and having a more reliable and quicker Internet connection is also a must.

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8 Important Features of IT Support You Need to Consider for Your Business

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Our Tech Team

Every business out there needs to take proactive measures to strengthen their cybersecurity. They should always secure their networks and limit the access to their data. Monitoring who accesses said and data and how they use it can also be helpful. Educating employees on the importance of cybersecurity and holding them accountable is also a good idea.

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Here is What an IT Support Company can Do for Your Small Business

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There are various IT support features, which are very important to clients. Remote support and on-site support, as well as Operation System support, make for the backbone of any support company. There is also vendor escalation, annual IT audit and online customer portal that should be checked as possible options for the service.

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6 Tips to Help you Select the Best IT Company for your Needs

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8 Great Benefits of Outsourcing your IT Support Needs

One of the services that are seeing an upsurge in popularity is outsourced IT support. As more and more businesses understand the importance of keeping up their tech presence, the services of those that specialise in support of these IT structures become more prevalent. It is no longer a question of whether to hire an IT support team, but when. 

The benefits of working with outsourced IT support services are many. Here are just a few of those: 

·       More manageable labour/operational costs – at first, company managers may feel like it is counterintuitive to rely on outsourced IT support. This costs money, after all, which comes from the company. However, without anyone to address IT issues, it will be the staff who specialise in other work anyway, or enduring downtime and technical difficulties. And none of these scenarios is ideal for a company. That is why it makes more financial sense to outsource IT support needs to a company that specialises in this field, to save money and effort in the long run. 

·       Expertise and knowledge – working with an outsourced IT service is all about making the most of their training and continuous support. The staff that works for such companies is constantly learning about new developments in the IT field, they do special training programmes and ensure they are ahead in their field of knowledge. Telephony, networking, web development and software support are not a problem, and there are even more fields that they can help with. 

·       Focus on your own business – when companies dedicate resources to fixing IT issues and overcoming delays, they are not being effective in managing their own business. But when there is an IT support company that has got their back, companies can fully dedicate their attention to refining their processes and services. When someone else is dealing with such issues, they become non-issues. 

·   Reducing technology-related risks – companies need to invest in reducing technology-related risks. When an issue with their tech arises, it is their business that is put on the line. By outsourcing IT needs, the experts can indeed ensure that there is minimal tech-related risk and allow for a better way of conducting business. 

·   Better support and consultancy resources – another benefit of working with outsourced IT resources is that they provide superb resources in regards to IT consultancy. After all, that is what they do and focus on. Instead of having few people as in-house staff address all this, you will have the resources of an entire IT company to rely on. 

·    A flexible service – many companies like working with IT support because the service itself scales well with their needs. This means that the service can expand in times of growth, or shrink when times are tough. IT support companies aim for flexibility and customization because they know well enough that the needs of their clients can change in time, sometimes abruptly. And they try to accommodate in every way possible. 

·  Efficient service – quick response time is one of the reasons why so many companies opt for outsourced IT support services. This is one parameter they need to constantly work on since it is most important for their clients. When there is a problem, a quick resolution is all that matters and that is exactly what outsourced IT support promises. 

· Additional support – IT support companies sometimes offer complementary services, for companies that only need partial support. It is even more convenient, as it means companies don’t need to invest further. 

There is zero doubt that outsourcing IT support services is very beneficial and that every company should do it. 

© Our Tech Team

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IT Support Company in London

There are many mistakes that a company can make in regards to not using IT support services. For example, they may rely on the support of the original equipment manufacturer too much or only rely on self-support, both of which are not ideal. There is also the fact that the company may not be doing frequent software and hardware updates, or backing up their data properly.

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6 Tips to Help You Select the Best IT Company for Your Needs

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7 Tips to Help you Choose the Best IT Support Service for Your Needs

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4 Reasons Why Small and Medium Businesses Need Tech Support

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Start-ups often have various challenges to overcome, and one of the ways to get help is to outsource their IT needs to a specialised company. They need to budget accordingly for this task and make sure the company can meet all of their needs. The company should be a reputable one with experience, to provide a thorough service, which enables the start-up to grow and expand their business.