Part of my university coursework was to act as a high authority for a curtain legal situation that has gone wrong. There was 4 situation identifying the 4 Key objectives and measure of the legalisation act in which we was asked to answer a series of questions in an interview environment. The 4 key objectives are, Prevention of public nuisance, Prevention of crime and disorder, Protection of children from harm and Public safety. The interview meant we needed to prepare for all the objectives and any questions that could be thrown at us. These where the situations and some of the questions I asked myself to prepare for it.
Prevention of public nuisance, “The headlining act at your show on Friday night went on stage at 10.45pm, more than 90 minutes later than advertised. This caused problems for the audience and the local neighbourhood, due to issues with noise and traffic disruption”.
1, will you be compensating your fans? We are planning for my artist to put on an acoustic gig that will be exclusive to the fans that came to the show and was disappointed.
2, do you have a legal responsibility to refund fans? In this case we have no legal responsibility to refund any tickets as my artist did come on stage and it was not our fault there was technical difficulties when it came to their performance which caused the delay.
3, how will they result it with the fans? They have made public apology on social media and will keep a close relationship with their fans like they would normally do.
4, the legalisation? Being late on did mean the show runs late and due to the venue having to close at 11:00 the show was stopped. The venue has to shut due to the ‘Environmental protection act 1990’ to prevent any distress with the public such as noise, lights or drunken behaviour on the streets.
Timing had a lot of interesting view and scenarios which were controversial in many different ways. In a legal sense ticket suppliers and venues have their backs covered pretty well when it comes to the terms and conditions. In this case the blame would be passed onto the artist and their manager. For anyone looking for a refund this would not be possible as I found of because the artist went on stage and did the act.
Prevention of crime and disorder, “The residents whose homes overlook your venue have complained to the police that groups of youths are gathering behind your venue and they believe that drug deals and drug use is taking place. Syringes have been found in the car park during the daytime”.
1, are you a wear of the problems with drugs at your venue? We wouldn’t necessarily say there was a drug problem as such at our venue necessarily. We our aware that there is known crowds around the area in which our venue is however we have made efforts to keep our venue clear from this. We have the car park and all entrees covered by security during any event that goes on, we also have CCTV cameras for when the areas aren’t being covered.
Drugs are such a conmen thing to have to deal with as a venue owner and being prepared for the complaints is key. Having CCTV and security in place makes you look good by trying to protect the community.
Protection of children from harm, “You manage a major pop star and she made a statement from the stage at last night’s show where she stated that the current government were a “Bunch of F***ingW***ers”. That has angered many parents whose children were at the show and this has been picked up by the media who now want to question your artist about that statement”.
1, has your artist apologised for the language that she used? My artist has made an apology on all social media for the language they used and will be making a TV appearance to explain their actions. I do want to point out they the apology is for the language used not for the statement itself, they are looking to make an action out of the point and see if they can make a change.
2, do you have any concerns about your artist expressing on social media? I don’t personally have any concern of them making and more actions like this as it is the first time, we have however put a precautions up by having some overview what they are posting.
3, refunding and parents reactions? There is no responsibility to refund anyone as the gig that they had gone to went on as planned and had no affect on there performance. We do have age limits on the tickets for this kind of restriction and if that parent has chosen to take/let their child go they have been made aware of the age restriction.
I don’t quite agree with the points I made as the manager however it is right for the artists best interest, mangers have to deal with allot of fake bad press and it’s even harder when it’s true. Seeing cases like ‘Adel’ knowing it was an honest mistake makes cases like this stand out because of the content. As the artist knew there was children at their concert they should not have made a statement that may influents younger minds let alone use the language they did along with it.
I got, Public safety, “You are the organiser of a new food festival in High Wycombe and following your event a large number of visitors have been taken ill with serious food poisoning. You have yet to identify the source of the outbreak”. Once I got told this I felt at easier because I felt comfortable with the subject from previous experiences with food and health and safety licenses. At the beginning of the interview my lecturer sat down and re-explained the task. He then started the camera and asked me a selection of the questions. The first one being...
1, did you take any specific measures to ensure that all of your traders were following appropriate guidelines on hygiene? In which I answered with the answer of what I had planed but unfortunatly, being worried about the process it didn’t quit come out how I had planned. However, I stopped and started again and the seconded time round went a lot better. I first apologised about the trouble and discomfort this caused some of our customers. I then explained that before hiring the van we did complete cheeks on all the traders and previous employer’s reviews on them. I also went on to say how when they got to sight that they had all the right paperwork (health and safety and food handling certificates). We also did the R.A.G test with them all when they had set up, we had our final checks of the food aria and if they was in the amber we sat them down and told them what needed to be done before the event started and if it wasn’t done they would have to leave the premises, and on this pacific event we had everyone in the green.
2, what risks did you identify in advance of the event? We did a full risk assessment for the event identifying what was a risk and what could go wrong. There were a few things that popped up that could have coursed havoc but doing the assessment meant we was able to prevent it from happening. Ricks such as the traders being too close together causing a fire hazarded, open water around electricity and cross contamination. After identifying these ricks we worked with our safety team and made it safe for the day.
3, would you do the event again? We are definitely planning on doing this event next year and we want it to be bigger and better than ever. We will improve the organisation and preperation of the event so that something like this can be avoided next time.
The food fest situation is unfortunately a common thing that happens in events, due to the speed and environment it’s hard for everything to go completely smoothly. However I did enjoy reading some complaints that some people made as they was just simple thing thrown out of proportion. As someone in events you know that these kinds of things happen and you have to take it as it comes. I did enjoy this pacific task of the interview as it gave us a chance to do something different with are information and prepare for what we might need to do in the future, and not knowing what subject we was getting really meant you had to prepare for anything.
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