TOP QUESTIONS TO ASK WHILE HIRING THE BEST CATERER IN DELHI NCR
Are you looking to hire the best Caterer in Haryana? If yes, we have got you covered. In this article, we have covered all the important questions that you must ask them before you make your final decision. Check out all the top questions that you must have answers so that further work goes on smoothly.
TELL ME ABOUT YOUR EXPERIENCE SO FAR IN THE FIELD OF HOSPITALITY.
Being a primary job in the field of hospitality, Catering covers everything, from the taste to the service & presentation of food, the probability of success of which depends entirely on the experience of the guests. Even if the candidate doesn't hold a record in food service, it will work if he or she at least has some kind of experience in customer service. It will indicate that the candidate knows how to prioritize their customer's requirements and has some basic idea about offering excellent customer service.
What all points you need to look for in a response:
Candidate's experience in food service and dealing with his/her customers.
Sheer willingness to prioritize others' needs first and is passionate about serving others.
Must have an engaging and compassionate personality.
HOW DO YOU DEAL WITH STRESSFUL SITUATIONS AND HANDLE TOUGH DECISIONS?
Catering, most importantly, requires intense planning and management of all the parts associated so that the whole business runs smoothly. You will face plenty of deadlines for the upcoming events and will even have to spend hours to make sure that everything goes as planned. During such events, you could always aspects some unforeseen events that could occur even after meticulously planning out things.
In case of any complaints or issues arising during or just before the event, you must be in a position to take quick action and come up with a convenient solution. Your choices must blend in well without interfering with the rest of the planning. Therefore, while hiring the best caterer in Haryana, one of the top abilities of the candidate must be his/her ability to navigate these pressures and maintain their calm demeanor while handling the situation.
What all points you need to look for in a response :
Stress management ability,along with staying organized and highly focused.
Maintaining a calm and grace balance.
Experience in handling stressful situations.
TELL ME ABOUT THE WAYS IN WHICH YOU WOULD HANDLE A TOUGH GUEST OR CLIENT?
The success of catering an event will always increase your chances of grabbing more clients. Therefore, the quality of food service, preparation, your first impression with the client and guest experience will significantly affect the opportunities that will be available to you in the future. So if either the client or his/her guests come across any issues, it is your duty to settle it right away without interfering with the flow of the event. Maintaining such a careful balance, along with communication, coordination, and planning in the first place, is a must.
What all points you need to look for in a response :
The ability of the candidate to listen and communicate effectively.
Effective decision making and quick thinking skills.
Compassion, courteous, and patience while dealing with guests.
TELL US MORE ABOUT YOUR EXPERIENCE IN FOOD SERVICE, INCLUDING CLEANUP, PREPARATION, STORING, AND SERVING.
Unlike other products, food handling has to be done while abiding by specific health and safety rules that need to be considered at all times. From the local/ state/ federal government rules to the public health guidelines, the workers under the food service department must compulsorily follow these rules.
What all points you need to look for in a response :
Awareness of food and health safety guidelines
Maintenance of a clean environment.
Importance of following personal health and hygiene.
EXPLAIN THE DETAILS OF THE PREVIOUS EVENT YOU PLANNED, INCLUDING THE GUEST RESPONSE, MENU, AND DECORATION.
Planning an event and catering have a lot of similarities in common, a typical reason why this question is frequently asked while in search of the best caterer in Haryana. Having known the precise details of the party planned by the candidate will show you the level of creativity possessed by him/her, and the success rate will indicate his/her capability of grabbing the customer's attention.
What all points you need to look for in a response :
Capability of realistic and practical planning.
Creativity in terms of presentation and design.
Effectivity in the execution of an idea.
SOME LAST WORDS
As you read all the points above, be sure that you take all the contact information of that caterer to avoid any hassle later. Also, It will be essential to save their number for any other future event when you need your best caterer in Haryana to serve your customers.
ABOUT US
Harjais, since 1988 have been a pioneer of the Hospitality & Tourism, Leisure & Recreation, Wedding, MICE & Event Management industry. We have conceptualized, designed, planned & executed multi-million dollar wedding & event projects across the country & specialize in bespoke wedding design, keeping in mind the taste, style & passions of our clients.
We also specialize in grand-scale food production & service projects, having catered to events such as the Kisaan Summit 1996,Indian Science Congress 2004, PGIMS Convocation 2007,Conference of Microbiologists of India 2013, National Youth Festival 2017 & most recently again Conference of Microbiologists of India - AMI 2019, for more information, pl visit our website, www.harjais.com