Reasons for Growth in the use of Internet and Cloud Telephony
Ever since the emergence of internet in the 20th century, communicating between long distances has become easy and transmitting information more cheap. Companies have started propagating the use of internet in their services and have been able to grow their business through it. Conventionally companies used the Private Branch Exchange (PBX) equipment to handle their voice services but with the advent of cloud computing. VoIP system has become the new norm. It broadly refers to the network solutions wherein communication applications, storage and switching are hosted by a third party and are assessed over the public internet. In the coming years this industry is expected to grow consistently with more and companies getting on the internet. Here are the reasons why it has gained popularity.
Better reliance and efficiency of cloud telephony System
A cloud based service enables you to manage and store your data in a centralised network at low costs. Storing your data on the cloud also makes it easy for you to control and access the data. The data stored on the cloud telephony companiesā network is easily accessible from any part of the world as it is on global network. This gives company the flexibility to expand their businesses with ease. This is fundamentally because how cloud telephony works. You store data on the server of the company which may be situated in any part of the world, say India, that can in turn be accessed from any other country, say USA without any hindrance at all.
Low cost of computer troubleshooting and maintenance
Troubleshooting and maintenance reduces the cost without compromising on the quality. Since the data is stored on a third party cloud, you do not have to incur high costs for computer troubleshooting. The cost of procuring expensive ISDN/ PSTN, mobiles and telephones are also eliminated because of cloud based services. Since most cloud based companies have multiple copies of the data stored at different locations on their networks, you don't have to be concerned about your business coming to a standstill due to a system breakdown. Troubleshooting of computer is a very expensive and tedious process which may take hours if not days. Cloud systems provide you with the convenience of carrying out your business at a fixed monthly budget (the amount paid to the cloud telephony company) without having to bother about IT troubleshooting. This reduces manpower costs that might have to be incurred on hiring network specialists to look into the system problems.
Expansion of fibre optic internet connections
Recently Annapolis, a city in Canada outlined an $18 million investment to provide optic fibre internet to the residents. This comes at a time when high speed internet connections has become a standard norm across organisations - be it in health, business or governments. Fibre optic solutions involve transmission of information through light forms in an electromagnetic carrier wave. This wave is modulated to carry information. It enables long distance and high bandwidth communications between computers. The advantage of this is that it provides the facility of internet browsing in HD quality. This in turn enables high quality internet calling and multimedia streaming.Ā
Increase in IP telephony service provider
IP telephony is lucrative business opportunity. With more and more companies keen on using internet for its business solutions, including for voice there is an upsurge in the companies that provide IP telephony solutions. Traditionally it was only the area of interest of big players but now even local internet service providers are venturing into providing telephony services. The services provided by telephony companies include conference calling, call forwarding and call waiting which makes it more appealing for the consumers and businesses alike. The emergence of local operators in providing these services increases the ease of setting up offices in rural areas. This also acts as a driving force to attract rural talent
Faster and secure due to cabling structure of data centres
There are a number of guidelines and norms that data centres need to follow which have been laid out by the telecommunications associations across the globe. Since data stored on cloud is prone to theft and accidents the companies have to put proper checks in place to act as safeguards against loss of data. The networks in the cloud environment are connected through structured cabling which prevents against disturbances due to radio waves and other wireless communications. This helps to keep the data secure. There are different network cabling solutions according to which systems of varied nature are set up. There are cabling systems for all environments - voice, horizontal cabling, keyboard and mouse connections. There are glass cases through which these cables run in Under Floor Cable set up. The cables are of high quality and are resistant to extreme temperatures. ā